Check out Flowace and Time Champ, the top players in time tracking software in 2024. Features like automated timesheet management and employee monitoring are perfect for addressing potential issues. Compare their features, benefits, honest customer feedback, and pricing to find the best fit for your needs.

🔌 In this video, we'll review how CX operations leaders can use Zendesk AI to optimize their service workflows, assist agents to solve requests, and automate customer experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Card Tables help visualize tasks in a workflow, like bug fixes or design requests. Simply add a card and track its progress toward completion. Now it's possible to take that same Card Table and share it with people outside of your account! Turn on a public link and anyone with the link can view it without logging into Basecamp.

Welcome to our insightful talk show episode where we delve deep into the topic of "Fostering Growth Mindset: The Link between Feedback and Performance." In this engaging session, we explore the crucial connection between feedback and performance growth, and how fostering a growth mindset can positively impact individual and organizational development. Key Takeaways: Don't miss this opportunity to gain valuable insights and strategies for fostering a growth mindset and driving performance improvement. Subscribe to our channel and hit the notification bell to stay updated on future episodes!

In this engaging talk show, we're diving deep into the realm of performance reviews, focusing on the power of open communication. Expect to gain insights into fostering transparency, building trust, and navigating feedback effectively. Our expert panel will share practical strategies for both managers and employees to enhance performance review discussions. Whether you're seeking to improve your feedback delivery or receive constructive criticism with grace, this session offers actionable advice to help you thrive in your professional journey.

Dale shows us, step-by-step, how you can build an Aircall dashboard using Geckoboard. We also cover some of the ways an Aircall dashbaord can boost your Sales or Customer Service teams.

Learn how to mention a teammate or partner in Slack to bring them into the right discussions.

Learn how to share files in Slack for centralized communication with your team.

David Heinemeier Hansson recently revealed that he's making the switch from Apple to Android and trading in his Mac for a PC. In this week's episode, cofounders of 37signals Jason Fried and David Heinemeier Hansson discuss the shift in direction, the events that led to the change of platform, and what the company overlooked by being focused on the Apple ecosystem. Rework is a production of 37signals. You can find show notes and transcripts on our website. Full video episodes are available on YouTube and X.

🌎 On this episode, we’re joined by Brad Harris, Global Customer Support Director of Bitly, to discuss Bitly's innovative approach to customer support. Brad details his experiences and strategies, shedding light on the integration of AI and technology in support operations.