Teams | Collaboration | Customer Service | Project Management

Change is unavoidable — but that doesn’t make it easy. Clients change their minds, industries evolve, and business trends pop up fast and fade away just as quickly. The longer you work in and around projects, the more you see how easy it is for changes to delay or even derail a project. To get a handle on project changes, many client services organizations adopt a formal or informal system of change request management.

March brings some relevant news for our solutions. InvGate Service Desk got certified, and InvGate Insight’s integrations have expanded, amongst other exciting announcements. But before we see the product updates in detail, let’s begin with huge company news!

Can remote work monitoring make the Internet a safer place? Get the best monitoring practices for a secure and productive workplace. Optimize productivity while respecting privacy concerns.

Remote work, that little accommodation everyone is after right now and for a good reason, is becoming increasingly popular. Nowadays, companies are more than ever exploring remote work options due to the financial, environmental, and health benefits of remote work. Remote work is here to stay, and remote workers need the right skills to succeed. But, what makes a remote worker successful? Is it the ability to work independently? Being able to stay organized and on task? Or is it something else entirely?

Employee management can be a difficult task, especially for growing companies. Choosing the right software to track attendance, monitor productivity, and manage workflows is key. In this blog post, we’ll compare two popular employee management platforms – Workstatus and Tahometer. Both tools aim to make managing employees easier through automation, analytics, and robust reporting. However, their specific features, integrations, and pricing models differ.

Looking for project management tools? There are lots available—each varying in features and complexity, but each helps you keep your team organized and on schedule. In this guide, we’ll highlight a list of project management tools and software that help you manage tasks, collaborate with your team, and manage resources.

Is your team ready for the future of customer support? We've compiled some of the latest trends and advancements that will shape the landscape of customer service.

In this ever-evolving world of business, where an employee is not simply an asset but the driving force behind an organization, the need for employee engagement kicks in. Now, imagine a workplace where each and every employee is not merely completing his 8 or 9 hours but actively contributing. What a wonderful scenario it would be! Employee engagement is not simply a buzzword but a basic practice that should be inherent in a company’s work policy.

Use these strategies to align expectations, streamline communication, and crush your goals.

Are you looking for the perfect project management tool? Look no further! We’ve hand-picked the top 5 tools that any team or project needs to stay organized and on track. From cloud-based platforms to task-tracking software, we’ve got it all covered. Read on to find out which tool best suits your project, and get ready to take your team’s productivity to the next level!