Utilization rate is the measure of available time used for billable work, expressed as a percentage. You can determine utilization rate by dividing a team member’s total number of billed hours by the total hours they have available. In this piece, we’ll explain how to calculate utilization rates and discuss ways to reduce work about work and improve these rates across your team.

Quality assurance engineers use manual and automatic tools to test code architecture and ensure that the software's framework is reliable and functional as is and when scaled. QA experts are in demand, especially in certain industries like fintech, medicine, finance, and tech. In today's world, quality assurance has become an essential system and must be integrated with the wider software development framework. If you want to become a QA engineer, the first step is to create a QA tester career path.

Did you know the importance of communication in the workplace? Communication is the strong element that holds teams together and allows businesses to function smoothly. Whether it's a quick chat with a colleague or a formal presentation with the whole team, the way we communicate can have a significant impact on our professional success and the overall work environment. Let's explore how effective communication can influence businesses, customers, and the well-being of employees.

What are three words that come to mind when you hear the word “innovation?” That’s exactly what we asked a dozen enterprise product leaders when conducting interviews with them earlier this year. Their answers — which included words like complexity, consumer, transformation, and fun — show just how unique and varied perspectives on innovation can be.

If you’re a software engineer who uses Miro, you might know that Miro is a great tool for retrospectives, sprint planning, and other software development practices. But did you know you can also use Miro to build UML diagrams? In this post, we’ll share several ready-made UML diagramming templates that will inspire, save you time, and help you build the next big thing.

Prioritizing core relationships among employees, managers, co-workers, and the organization fosters engagement, productivity, and shared success.

The benefits to employee wellbeing are obvious – but the well-intentioned laws could backfire. Here’s what leaders need to know.

We're thrilled to announce the latest long-term support (LTS) release of Element Server Suite. This release represents a significant leap forward, especially for some of our larger customers who are using our previous LTS release of ESS which came out in October last year. This release focuses on enhanced reliability, new features, crucial bug fixes and improved security measures. Let's delve into the highlights brought to the table in this version.

Memos, post-its, endless meetings: these are a few of the ways you can slow down team productivity. You’re often much better off communicating ideas quickly and simply with diagrams. There are several great Confluence add-ons that help you easily create beautiful diagrams, including Confluence Diagramming by Creately, Gliffy, and Graphviz — that are intuitive, fast, and smart. They take care of creating and embedding simple, easy-to-use diagrams, so you can focus on what matters to you.

As a Confluence user, you know the power of collaboration. Sharing information, ideas, and projects creates a work environment where everyone can contribute to the greater whole. And more and more people are concerned with creating collaborative work environments. As the Harvard Business Review put it, “Collaboration is taking over the workplace.” We’ve built Confluence to be the place for your team’s work, documents, and ideas, so that everyone can be on the same page.