Teams | Collaboration | Customer Service | Project Management

Latest News

Data Privacy Challenges and Solutions - Effective Strategies for Security Teams

In 2024, around 90% of organizations expressed concerns about growing internal data threats – among them 53% of organizations find it tricky to identify and curb data risks while 37% of organizations find internal data breaches more difficult to predict and prevent than external data attacks. The surge in unauthorized data exposure has almost doubled since 2019, indicating an urgent need to control malicious insiders and information security.

Crafting a feedback culture for continuous improvement

Setting up a strong feedback culture is not only helpful in today’s workplaces that are changing quickly, it’s necessary for success and ongoing improvement. This article talks about the importance of this kind of culture and how it affects performance and new ideas. It also gives useful advice on how businesses can create a supportive environment that values honest feedback given at the right time.

Developing a systemic approach to talent management and retention

Effective people management is more than just an HR responsibility in the fiercely competitive corporate world of today. It is a strategic need. The management of talent and retention are closely related since effective talent management naturally raises staff retention rates, improving organizational performance and stability. The key techniques for developing a successful people management and retention system are examined in this article.

ConnectWise PSA and Exoprise Integration

With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

Revolutionizing Productivity: The Virtual Assistant Service

Virtual Assistant Services are revolutionizing how businesses operate and leading to increased productivity, efficiency, and cost-saving measures. Whether running a small business or working as part of a large corporation, virtual assistants can take your productivity to new heights. But what exactly are virtual assistants, and why should you care? In this article, we dive into the virtual assistants world and show how they can benefit you and your organization.

Optimize Healthcare Services & Prevent Burnout With These Productivity Metrics

Enhance your healthcare operations with Insightful software monitoring PC activity! Learn about dynamic ways to manage patient throughput, optimize treatment times, and effectively utilize staff. See how Insightful’s real-time analytics can transform your care delivery and minimize staff burnout.

Integrate InvGate Insight with ServiceNow and Add ITAM Capabilities to your Service Desk

For all ServiceNow users looking to enhance their IT Asset Management (ITAM) capabilities, we have exciting news! Now you can integrate InvGate Insight with ServiceNow and get quick access to information on your assets throughout their lifecycle directly from your service desk. Plus, there’s no need to undergo long and complicated implementation processes. In just a few steps, and avoiding unnecessary high costs, you will have it set up and functioning.

Top 10 Employee Scheduling Software for Businesses in 2024

‘Scheduling is all about assigning the work to your team members.’ Now, it may sound like ‘walking in the park,‘ but Employee Scheduling is a lot more than that. From employee competency to availability, expenses, and project deadlines, there is more than one factor to consider regarding employee scheduling. Scheduling daily with a pen on paper or just in your mind can create confusion and make your workflow crumple.