No one likes writing documentation, but everyone needs it—especially in government projects. Balancing the fast-paced world of innovation with the formal demands of government documentation is not easy for startups. Let’s explore common challenges on both sides—what organizations face and what government teams expect—and offers best practices on how to tackle them, keeping things agile and manageable.

61 With remote work being the new standard, it is crucial to protect your team’s data and systems. I am sure you know that working from home brings new considerations regarding security. Even if your team is fully remote or only occasionally working from home, it is essential to be aware of these cybersecurity threats in remote work.

I’m not into gaming. To tell you the truth, the most advanced game I ever played was Mario back in the 90s. But here I am today, writing about comparing Discord vs Slack — the most advertised team chat app out there. As luck would have it, some of my coworkers are gamers and heavy Discord users. They helped me out and shared some expert opinions about Discord for this comparison.

24 Who doesn’t want to safeguard their assets and secret information? Everybody does right! But do you know that emails are one of the easiest ways to get your information out of the borders? This is the reason employee email monitoring is so popular among companies. However, there are some legal issues relating to monitoring your employee emails.

If you have a large company, multiple locations, or employees who work in the field, keeping track of employee attendance manually can be impossible. You may go an entire day without seeing all of your employees, so it’s hard to know if they’re where they’re supposed to be when they’re supposed to be there. Attendance apps can help with that.

Uncover how different work settings impact team focus and productivity. Learn to optimize diverse work preferences for peak performance by implementing WFA and see how Insightful's hour tracker tools can transform your approach to workplace flexibility.

Data is the backbone of modern organizations. Teams use data to gain insights about customer behavior, audit and optimize operations, forecast future events, and uncover hidden trends that can lead to growth. But while data is critical, many organizations still struggle to harness it effectively. For example, their datasets may be expansive, disconnected, or siloed across numerous platforms, so aggregating it and drawing tangible insights to drive positive change can be really difficult.

Over the past few years, workforce engagement management has shifted its focus from task and quality management to prioritizing employee engagement. This evolution has sparked industry-wide interest, as WEM now enables managers to track and enhance employee engagement while also elevating the customer experience. Research shows that 92% of business executives agree that engaged employees work better, helping their teams succeed and improving overall results for the company.

A staggering 90% of companies intend to implement return-to-office policies by the end of 2024, as per an August report from Resume Builder, which surveyed 1,000 company leaders. If you are creating a return to work plan, sending a welcoming and detailed return to work letter could make it easier for the employees and your HR (human resources) team. It’s a document that details the timeline and the process of the return for your employees.

In the fast-evolving world of Software as a Service (SaaS), customer retention is paramount. Users demand swift solutions and consistent service across various touchpoints. A multi-channel support strategy, which offers assistance via platforms like chat, email, social media, and more, significantly enhances customer satisfaction. Let’s explore the importance of multi-channel support, its numerous benefits, and the best practices for maintaining consistency across channels.