Teams | Collaboration | Customer Service | Project Management

Overtime is the time an employee works beyond their standard scheduled hours. It occurs when actual work time exceeds the originally planned time, including staying late, starting early, covering an extra shift, or continuing work after hours. The term can also refer to the additional pay employees receive for those extra hours.

The collaboration brings together two established European platforms: Pexip’s secure video conferencing and interoperability infrastructure, and Wire’s MLS-based end-to-end encrypted messaging and collaboration platform. Together, the companies will explore how tightly integrated video and messaging can be deployed within sovereign environments, aligned with the operational and regulatory requirements of government, defense, and critical infrastructure.

Your security posture holds regardless of context. Voice calling is now on the Rocket.Chat mobile app, keeping operators on approved, auditable infrastructure wherever the mission takes them. Native ABAC now extends to support Virtru as an external Policy Decision Point, making channel membership a continuous reflection of live identity, not a static configuration.

A conversation with Freshworks VP of product management Jason Aloia.

The May 2026 release of OneDesk is now live! Here’s what this release introduces.

The best way to monitor remote employee productivity is using automated tracking software that measures output, app usage, and work hours in real time.

Both messaging apps are available for free use and provide voice calls, video calls, and instant messaging services. Both have billions of active daily users worldwide. Nevertheless, these two apps target completely different demographics. Choosing the wrong application to suit your needs may cause unnecessary complications rather than benefits.

According to Gallup’s State of the Global Workplace 2025 report, most employees feel their company doesn’t truly care about their well-being. This finding sits next to another one that seems to flatly contradict it: 87% of organizations worldwide report having some form of formal wellness initiative. So most companies have a program. And most employees feel unsupported anyway.

Are you struggling to keep up with the lightning-fast adoption of AI and remote work? Traditional data protection tools have a massive blind spot: the endpoint, where rogue applications and Shadow AI operate completely out of sight. In this post, we break down the essential features of modern employee monitoring software. You’ll gain valuable insights into what the features are and how they help.

Most agency owners and services leaders frame the retainer-vs.-project debate as an either/or choice. In my experience, that framing misses the point entirely. The question isn't which model is more profitable. It's whether you have the visibility to make either model profitable. I've watched the same pattern with our customers at Teamwork.com: firms chasing retainer revenue for stability, then discovering they were over-servicing clients because nobody tracked the hours against the fee.