Teams | Collaboration | Customer Service | Project Management

Employee experience platform vs. modern intranet: why you need both

Your employees are drowning in disconnected tools — Slack for messaging, SharePoint for files, BambooHR for benefits, Culture Amp for surveys — while your intranet sits largely unused. The problem isn't that you need more tools. A modern intranet should be paired with an employee experience platform to unify everything your workforce needs in one place.

Understanding Customer Support SLAs: Maximizing Satisfaction

We’ve all been there. Unlocking our phone, opening the Uber or Lyft app, and ordering a ride. When we do so, both the driver and rider are agreeing to certain terms and conditions: picking the rider up within a designated time frame, how much the trip should cost, an estimated arrival time, and delivering the rider to their destination safely. This agreement of sorts is similar to Service Level Agreements (SLAs), which ensures service obligations and promises are kept.

Performance reviews are broken. Try these 3-step to get more actionable feedback

This article was originally published on Inc. Performance reviews are broken. At many companies, they pack a one-two punch—they're fear-inducing, and they're also time sinks. Management guru Bob Sutton has said that if a typical performance review were a drug, "it wouldn't be approved by the U.S. Food and Drug Administration because it is so ineffective and has so many vile side effects.".

Free contractor timesheet templates (Word, Excel, PDF)

How many hours are you paying contractors for, without clear proof that they worked? When you rely on spreadsheets or email to track time, even small mistakes or discrepancies can turn into costly payroll errors. That’s why more teams are turning to contractor timesheet templates as a simple, structured way to record work hours. It’s like trying to balance your checkbook using a handwritten time card with smudged numbers.

What is User Behavior Analytics (UBA): Definition, Use Cases, Tools to Use

Summary: We all know that prevention is better than cure, and User Behavior Analytics, or UBA for short, is the best prevention you could have in your organization. Imagine being able to detect a data breach before it even happens, not by catching the hacker in the act, but by recognizing that your own employee's behavior suddenly doesn’t add up. That’s the power of UBA. But what exactly is user behavior analytics, and why is it essential in modern cybersecurity? Let’s explore!

How to Find Out If an Employee Is Moonlighting and Deal with It

Key Takeaways: Struggling to find out if your employee is moonlighting? I get it - it's not always easy to spot! I've also faced the frustration of noticing dips in the performance, wondering if there is something else going on. Frankly speaking, moonlighters are a real challenge, especially when they affect their work and commitment to your company. Thankfully, there are ways to handle it. So, obviously, it’s wise to have a clear sense of what you are dealing with and stay vigilant.

Employee Data Protection: Why It Matters, and How to Do It Right

Summary: In 2013, Yahoo had one of the most significant data breaches ever. It affected billions of people and exposed employee information. And a few years later, in 2017, Equifax had a major breach, putting millions at potential risk. The case was settled for $425 million. These events reveal how vulnerable your data is! Even big, well-known companies aren’t safe when protecting data. That’s why keeping employee data safe is more important than ever.

Ultimate Guide to Timesheet Reminders: How to Automate & Optimize

For every hour that goes unrecorded, misreported, or forgotten altogether, companies bleed revenue, disrupt payroll, and risk non-compliance. And yet, timesheet submission often becomes an afterthought in busy teams, especially in remote or hybrid work environments where visibility is already a challenge. That’s where timesheet reminders come in.

Top 10 Time Card Apps for Time Tracking & Payroll in 2025

Are you searching for the best time card app for your business or personal use (for some reason)? Whether you want to upgrade from the punch card system to its better alternative, you are a new business, or you want to switch to a better app for this purpose, you are browsing the right page. In today’s blog post, we have you covered with everything you need to accrue employee hours data.