Teams | Collaboration | Customer Service | Project Management

At Miro, we believe in the power of community. It’s crucial to have a group of like-minded people to connect and discuss what matters, especially during this challenging time. Last year, people around the world began to gather in the Miro Online Community to share ideas, learn best practices, meet other Miro users, and get support. We’ve now reached an incredible milestone of 10k registered community members!

If you had to make a list of all the things that are critical for small business compliance, the successful management of source documents would be right at the top. This is especially true for accounting firms, in particular, who are dealing with massive volumes of documents — like bills, invoices, receipts, and anything else related to countless transactions on a daily basis.

In Part 1 of this three-part series we introduced the new report by ServiceXRG and TeamSupport. The 2021 Customer Support Transformation report examines current trends in Support delivery and offers tangible guidance for Support and Service professionals to meet growing expectations of both customers and company executives. Part 1 explored the transition of support from a reactive transactional model to a more proactive and preventive approach.

Channel your excitement! Element Matrix Services (EMS), our Matrix hosting platform, is formally launching Slack Bridging! Having soft-launched Slack Bridging last year, EMS already provides bridges to Slack for a wide range of customers and thousands of simultaneous users.

Based in San Francisco, Morten is the CEO of Wire, an enterprise-grade, end-to-end encrypted collaboration platform. He has over 20 years’ experience in the technology industry, as well as extensive go-to-market and SaaS experience spanning both the U.S. and European markets. Previously, Morten was the CEO at Huddle, a content collaboration platform serving large professional services firms as well as the UK and U.S. governments.

Today we’re introducing Miro’s Flexible Licensing Program: a new offering created to help organizations of all sizes scale visual collaboration at their own pace — unlimited licenses every quarter with no upfront commitments or retroactive fees. The past year has taught us that people and organizations are more resilient when they come together. In many ways, we’ve had to redefine what it means to be “together,” and by extension, to be connected.

I recently joined Courier as a Software Engineer and part of the onboarding process was to set up and configure my development environment on the new M1 MacBook Pro. This task was more complicated than usual because, with the new MacBooks, Apple has replaced their long-running Intel processors with their own M1 chip. To help you take full advantage of the power of the new MacBooks, here are some tips and tricks I picked up when setting up my own machine.