Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Why security teams should lead AI adoption, not just react to it

For too long, security teams have been positioned as the gatekeepers who assess what everyone else builds — always evaluating risk, rarely driving innovation. This reactive stance has consequences: When security is seen as a blocker rather than an enabler, businesses find workarounds, and critical controls are implemented too late, if at all. The question is, ‘Will AI be different?‘

Top 6 Trusted Mobile App Development Agencies in Sydney

Sydney has a crowded mobile app scene, and picking a partner often comes down to fit, not hype. This article compares leading agencies that support everything from first launches to enterprise builds. It opens with Appello Software, which delivers iOS, Android, cross-platform, and AR or hybrid apps through a clear, end-to-end process. The list then reviews Sunrise Technologies, 4mation, AppBoxer, EB Pearls, and Software Co.

Rocket.Chat 8.0: Intelligent, Connected and Secure by default

Rocket.Chat is built for organizations that require secure, sovereign and resilient collaboration under continuous governance. Rocket.Chat 8.0 expands that foundation with workspace federation, attribute-based access controls (ABAC), integrated voice escalation, and intelligent search. In environments where security, governance, and operational continuity are non-negotiable, collaboration cannot rely on a model in which access, context, and boundaries are configured ahead of time.

Find duplicate Jira work items with Rovo AI | Demo Den | Atlassian

In this Demo Den episode, Rexana walks through a new Rovo AI feature that helps you quickly connect related work. Bring duplicate work together, centralize context, and get a complete picture of what your team is working on. What Rexana covers: How to find similar work as you create or edit a Jira work item How to review and connect potential duplicates in a few clicks.

Top 6 Best Chat Apps for Customer Support Teams in 2026

By the year 2026, the primary means by which customers receive support will be through chat applications; the demand for fast, reliable, and secure chat applications from customers continues to rise. There are many chat applications available, but only a handful work extremely well for customer support operations. Below are the six best chat applications for customer support teams that are currently in use.

How To Create a Pros and Cons List in Miro

Making tough decisions as a team requires clear structure and input from everyone. This tutorial shows you how to create pros and cons lists in Miro that help teams evaluate options and move forward with confidence. Use Miro's Pros and Cons template to structure decisions with sticky notes, color-code arguments to spot patterns quickly, and use dot voting to prioritize what matters most.