Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

AI Smart Suggestions: How Intelligent Recommendations Boost Productivity

In this video, we explain: What AI Smart Suggestions are How AI analyzes user behavior and data How smart recommendations improve productivity and decision-making Real-world use cases in enterprise and team collaboration If you’re looking to boost efficiency, reduce manual effort, and make smarter decisions with AI, this feature is a game changer.

Medical Billing Technologies: Trends, Innovations, and Best Solutions

The US healthcare industry processes over 5 billion claims annually, and one in five contains errors. These aren't just statistics — they represent real money hospitals lose and patients who receive confusing bills for thousands of dollars. When my colleague from Philadelphia spent a month sorting out a bill for a routine surgery, I realized medical billing technologies can't stay the way they've been for decades. The industry now stands at the threshold of serious change.

9 Best Communication Tools for Remote Teams

Remote work has tipped from perk to norm. Upwork projects that by 2025 36.2 million Americans—almost double 2019 levels—will work outside a company office. Distance isn’t the hurdle; choosing the right apps is. We compared adoption numbers, async features, integration depth, and security to surface nine communication tools, grouped by the job each one does best. Scan the list to plug the exact gaps in your stack—no doom-scrolling required.

Asana vs. Trello: A Comprehensive Guide to Choosing the Right Project Management Tool for Your Growing Team

In the evolving landscape of project management tools, teams often find themselves at a crossroads: choosing between the simplicity of Trello's digital sticky notes and the orchestrated work management offered by Asana. This guide aims to provide a comprehensive comparison, helping SMBs, growing teams, and technical leaders make an informed decision.

How to Build Your Quarterly OKRs 10x Faster

Setting OKRs shouldn't take weeks. With Miro Flows, you can go from strategy documents to a ready-to-present all-hands deck in a fraction of the time. In this tutorial, we walk through the AI Accelerated OKR Development template, a multi-step workflow designed to speed up your entire OKR process. We feed it real inputs: a company strategy document, Power BI dashboard, leadership offsite call transcripts, Q1 results, and company branding. The outputs? A table with OKRs, a company strategy overview document, a strategy diagram, and an all-hands presentation, all generated automatically.

Workplace Productivity Statistics + Infographics: What Actually Drives Performance in 2026

Workplace productivity is often treated as an individual responsibility. We tend to believe that a team’s output depends on how motivated, focused, and “energized” each employee shows up to work on a given day. In this view, productivity is something people bring with them. But what if productivity is not primarily an individual trait? What if it is shaped by the environment employees work in, rather than by personal effort alone?

Roadmapping in Asana as a Growth PM at Asana

In this blog article, hear from Adam Higa, Growth PM at Asana. I’m a Growth PM at Asana, and yes — I use Asana to build features for Asana. Very meta, I know. But being both a user and builder gives me a unique perspective on what works. I’ve developed a system with Asana that keeps me focused on outcomes, not just shipping features. Given it’s January, I wanted to share three tips for how I approach roadmapping and OKR planning in Asana.

Microsoft Copilot Pricing Breakdown: Is It Worth the Cost in 2026?

Microsoft Copilot is often marketed as AI included with Microsoft, suggesting a simple, predictable add-on to Microsoft 365. In reality, Copilot pricing is layered, conditional, and easy to underestimate. What starts as a per-user cost quickly escalates into eligibility requirements, additional licenses, usage-based capacity limits, and data-readiness dependencies that are not always clear upfront.

Build Your First Kanban Board in Miro | Full Walkthrough

Want to learn how to build a Kanban board in Miro to bring order and clarity to your team’s work? In this step-by-step tutorial, we’ll show you exactly how to create a Kanban board from scratch or with Miro’s ready-made templates, plus tips for customizing it for your team’s workflow. We’ll cover: What a Kanban board is and why it’s essential How to use Miro’s Kanban templates How to add tasks, customize cards, and track progress Real-world example for engineering teams Pro tips for collaboration and using Miro AI.