Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Digital Transformation in BFSI: The Role of Secure Messaging and Collaboration Platforms

Digital transformation is already happening every day. Banks, financial institutions, and insurance companies are under pressure to move faster. Customers expect instant responses. Teams expect smooth collaboration. Regulators expect strong data protection. So, how can BFSI organizations keep up? One important part of this transformation is how people communicate. Emails and unsecured chat apps are no longer enough. They are slow. They are risky. And they often fail to meet compliance standards.

When chat history matters most

We’ve seen increasing interest in our ESS Community distribution from those looking for a free-use replacement of Mattermost Entry. Back in October 2025, Mattermost announced limitations as from Mattermost v11 for both of its free-use tiers (Mattermost Team Edition and Mattermost Entry). The chat history limitation of 10,000 messages for Mattermost Entry has caused a lot of frustration, especially considering it’s a self-hosted solution.

Why an internal communication audit is the first step to a business case for better tech

So, you want better tools — but getting buy-in isn’t easy. Too often, we hear leaders asking, Why can’t internal communication teams use the tools the organization already has? “Why not SharePoint?” “Can’t we post it on ServiceNow?” What they don’t see is that internal comms isn’t just about sharing information — it’s about shaping culture, fueling performance, and enabling change.

All brains on deck: 10 best practices for knowledge-sharing

One person’s knowledge isn’t enough to execute the work that really matters. Even your team can’t go it alone. To make great things happen, your entire organization must pool their cognitive resources. Sharing knowledge improves innovation, creativity, and productivity for everyone. Without it, information gets trapped within departments, teams, and individuals’ brains (the dreaded silos).

Wire and Collabora Announce Strategic Partnership to Strengthen Secure and Sovereign Collaboration

Wire, Europe’s leader in secure communication and sovereign collaboration, and Collabora Productivity, the company behind Collabora Online, today announced a strategic partnership to advance secure, interoperable, and sovereignty-focused collaboration capabilities for organizations globally. The partnership brings together two European technology providers with a shared commitment to open standards, transparent architectures, and verifiable security.

How MING Labs accelerates client innovation with Miro AI

MING Labs is a global venture builder and corporate innovation company that partners with organizations to discover new growth opportunities through design. Operating across multiple continents, the firm specializes in taking clients from high-level goals and initial ideas to market-ready solutions and first revenue, navigating the complex terrain of stakeholder alignment, customer discovery, and rapid prototyping.

Transform your employee onboarding with AI personalization

We put so much effort and money into finding and hiring new talent. We need to put as much effort into making them feel like they made the right decision — even before day one. A positive first impression during employee onboarding builds a foundation for long-term success.

Wire and Andersen Announce Strategic Partnership to Accelerate Secure and Sovereign Collaboration Across Europe

Wire, Europe’s leading secure collaboration platform, today announced a strategic partnership with AndersenLab, a global engineering and IT services provider renowned for its expertise in full-stack development, DevOps, cloud operations, and enterprise digital transformation. The partnership strengthens Andersen’s security-oriented portfolio while expanding Wire’s footprint among organisations that operate in highly regulated, privacy-sensitive environments.

How Smart System Guild cut project time in half with collaborative AI Workflows

When iconic Swiss bag designer FREITAG wanted to update its enterprise resource planning (ERP) system, they turned to Smart System Guild — a Miro Partner specializing in transformation projects. The result? Across 15 workshops with 40 FREITAG experts, the team captured requirements and built full system specs in Miro, delivering a replacement system months ahead of schedule. The method?