Teams | Collaboration | Customer Service | Project Management

November 6, 2026 Quick overview: Employee monitoring laws in the US, UK, EU and Canada generally allow employers to monitor work activity, but each sets its own rules on notice, purpose and scope. In the US, federal law permits most monitoring of company systems for business reasons, while New York, Connecticut, Delaware and Maine also require notice. Under GDPR and UK GDPR, you need a lawful basis, clear information for workers and monitoring that is proportionate.

Which service desk tickets should an IT team hand to an AI agent first? Start with the tickets that repeat, and prove the savings with measured data.

Context switching is the productivity cost no dashboard shows. Why your team's output gap is a design problem, and how to redesign the flow of work to close it.

Enterprises share confidential documents every day, from financial reports and legal contracts to government records, customer information, and internal strategy documents. These files frequently move between departments, external partners, contractors, and clients, often through several tools before the work is complete. A secure document sharing platform lets your team share these confidential files while maintaining security and compliance.

This summer, 11 contributors completed the Google Summer of Code(GSoC) program with the Zulip development community. This was the 11th consecutive year that Zulip participated in GSoC; over 140 contributors have now completed one of our formal internship programs, primarily through Google Summer of Code and Outreachy. Our welcoming community is fully committed to helping bring up the next generation of open-source contributors from a wide range of backgrounds.

Starting with Element Web / Desktop 1.12.33, verifying your device is mandatory by default. After signing in on a new browser or desktop session, you will be asked to verify it before you can start chatting. The step can no longer be skipped. Sessions that already exist and are unverified continue working as is for the time being.

What are the criteria for this guide? Client-based project management. Projects grouped by client, with tasks, assignees and deadlines. Tags or a text field for the client name don’t count. Native time tracking. Time logged against projects or tasks inside the tool. A separate tracker bolted on through an integration doesn’t count. Project budgets. A budget per project, in hours or money, tracked against logged time. A custom number field doesn’t count. Actively developed.

Team communication problems often stem from misaligned expectations, misunderstandings, and unanswered questions rather than a lack of communication channels. Even though there might be multiple channels for communication such as messaging, video conferencing, and project management tools, time could be lost because of different interpretations of the same task by two team members. Effective team communication training should start with recognizing that you can develop strong communication skills.

Remote teams are unable to look over a room to see who is occupied. That is now done by a small symbol beside a name. When the symbol is obvious, co-workers avoid unnecessary pings and guard the attention of one another. When vague, people have to guess, and that is super time-consuming. Let’s look into common status icons and the importance of labels. So, keep reading to learn how a team can create its own simple legend.

Most OKR tools are built for the whole company. They track objectives and key results well, but they sit apart from the place where product teams decide what to build. The result is a familiar gap: leadership sets objectives, the team keeps a backlog, and nobody can say which features move which key result. OKR software for product teams closes that gap. The goal is not a prettier scorecard. It is a direct, visible line from an objective to the initiatives, epics and features that are meant to deliver it.