Teams | Collaboration | Customer Service | Project Management

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startingpoint

4 Challenges and Solutions for Growing Shared Services Teams in Enterprise Companies

Oct 25, 2024 By StartingPoint In StartingPoint
As enterprise organizations scale, shared services teams play an essential role in supporting internal departments and driving efficiency. From HR and IT to finance and legal, shared services teams streamline operations, reduce costs, and enhance internal client satisfaction. However, as these teams grow, they face unique challenges that can affect their ability to support internal departments effectively.
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startingpoint

5 Quick Solutions for Consulting Firms Struggling with Project Delivery

Oct 25, 2024 By StartingPoint In StartingPoint
Project delivery can be a major hurdle for consulting firms. Whether due to limited visibility, lack of transparency, poor coordination, or mismanaged client expectations, consulting firms face unique project management challenges that, if unaddressed, can delay project timelines and impact client satisfaction. To stay competitive and deliver on promises, consulting firms must adopt strategic solutions that improve their approach to project delivery.
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CurrentWare

How Absenteeism and Presenteeism Affect Productivity

Oct 25, 2024 By Dale Strickland In CurrentWare
Absenteeism—being absent from work without a valid reason—is a chronic problem for U.S. employers, conservatively costing $3,600 per hourly employee per year, and $2,650 per salaried employee per year. Based on this, a company of 5,000 hourly employees will lose over $18 million per year without a strong absence policy. But being physically present isn’t always the best thing for overall productivity.
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we360 ai

7 Effective Ways to Streamline Marketing and Sales Automation for Greater ROI

Oct 25, 2024 By Lokesh Kumar In We360.ai
In today’s competitive landscape, marketing and sales teams are tasked with managing high volumes of leads, engaging prospects across multiple touchpoints, and converting these interactions into meaningful relationships. Marketing and sales automation has transformed how companies manage these activities, freeing teams from repetitive tasks while increasing efficiency and accuracy. However, merely adopting automation tools isn’t enough.
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DeskTrack

Workflow Automation Software: A Complete Guide

Oct 25, 2024 By DeskTrack In DeskTrack
Want to know all about workflow automation software? You are on the right page. In today’s fast-paced world, it’s essential to have streamlined workflows for maximum productivity. On the other hand, manual data entry is tedious and inefficient. Plus, it also wastes your valuable time and resources, which decreases productivity. One of the reasons we are flexing on the use of tools for automating workflow is that they save time.
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time champ

9 Effective Remote Employee Engagement Strategies

Oct 25, 2024 By Shabana Shabana Shaik In Time Champ
9 Remote work isn’t just a passing trend anymore! it’s here to stay, reshaping how businesses operate and how teams connect. But let’s face it, remote employee engagement isn’t always easy. Without the natural camaraderie of the office, maintaining strong communication, motivation, and team spirit can feel like a challenge. That’s where we come in!
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Apploye

Compensatory Time: What It is and How to Calculate It

Oct 25, 2024 By Apploye In Apploye
Compensatory time (or "comp time" for short) is a time off that employees get instead of overtime pay. For example, if you work an extra four hours on a busy Thursday, your employer might give you six hours off another day instead of paying you overtime wages. It's like a "time in the bank" system - you put in extra hours now and take them back later when things are slower.
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How Freshdesk Automations Streamline Customer Support | Freshworks Explained Series

Oct 25, 2024 By Freshworks In Freshworks
In this episode of the Freshworks Explained series, Praveen breaks down how Freshdesk automation can transform your customer support operations. Learn how to streamline workflows, reduce manual tasks, and solve customer issues faster using three types of automation rules: Ticket Creation, Ticket Update, and Hourly Triggers. Discover how to automatically prioritize tickets, filter spam, notify teams, and ensure quick resolutions. Watch now to see how Freshdesk can enhance your team's efficiency and boost customer satisfaction.
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