Teams | Collaboration | Customer Service | Project Management

Connecting the dots to build a thriving workplace - Interview with Victoria Dew

This episode features an interview with Victoria Dew, CEO of Dewpoint Communications. In this episode, Amanda sits down with Victoria to discuss how the pandemic affected DE&I, what we can learn from Maslow’s Hierarchy of Needs, and why to stop waiting for a seat at the table.

Building A Customizable User Notifications Preferences Center

Respecting user preferences is crucial to building a successful web application and maintaining high engagement and user retention over time. Engineers behind Courier’s new Preferences Designer talk about their experience building this out of the box solution and demonstrate how to get it up and running in minutes.

101 Productivity Quotes to Keep You Inspired at Work

Being productive at work means getting more things done in less time. One of the best productivity motivators is inspiration, but it’s not easy to get inspired while working from an office or even from home. That’s when productivity quotes come into play. We’ve picked 101 motivational quotes that we hope will inspire and motivate you to accomplish more. But remember, no single quote will help you overcome unproductivity overnight.

OneDesk - QuickBooks Online Integration

Connect your OneDesk to QuickBooks Online! Easily copy over or send OneDesk invoices to QuickBooks Online. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Comprehensive Comparison of Smartsheet vs Monday & nTask for Project Management

Organizing projects, creating effective task management systems, and streamlining collaboration processes can seem like an impossible feat. Fortunately, you don’t have to manage it all yourself! Several great project management tools can help you keep your projects on track. In this blog post, we’ll be exploring two powerful options – Monday vs Smartsheet – as well as a newer platform called nTask.

Comparing Hive Vs ClickUp and nTask: Which Tool Is Best for Your Business?

Welcome to the ultimate task management showdown! It’s time to explore the pros and cons of two popular task management tools: Hive vs ClickUp. Over the course of this blog post, we will be comparing ClickUp and Hive side by side to determine which one is the best for your project needs. We’ll also cover nTask, a third tool that can offer a different approach to task management. We’ll start with ClickUp and Hive, beginning with their features and pricing.

How to Implement Omnichannel Customer Support? Benefits, Tips, and Best Practices

The customer support landscape is ever-changing and expanding, increasing both users’ expectations and challenges for IT teams. In this context, offering omnichannel customer support is not an option anymore. Users expect to be able to contact the help desk through the channel that’s most convenient to them, and support teams must try their best to provide a multiplicity of platforms to submit requests while attending to all of them in an efficient way.