Happy circle-back season, to those who celebrate
Mark your calendar: we’re declaring December 17th World Circle Back Day. Here’s how to get through it with your sanity intact.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
%term
12 Best Brand Management Software Options for 2025
The digital world has emerged as a battleground for brands, where consistency, relevance, and impact have become table stake. However, maintaining a dedicated positive brand image is easier said than done. This is where brand management software steps in. With the right brand management solution, you can ensure all your assets, campaigns, and brand data are in one place. Need to ensure your logo is the same shade of blue across every campaign? Done.
3 key Agile team roles and responsibilities to know
Teamwork is at the heart of any successful Agile effort, as Agile teams work in lockstep at all stages of the production cycle to iteratively create the best product possible for the company and end users. Picking the right teammates, and assigning the right roles and responsibilities, therefore, is critical. This article will explore the key roles that Agile teams require to communicate and collaborate effectively throughout your production cycles.
Synapse Pro slashes costs for running nation-scale Matrix deployments
We’re incredibly proud to announce the launch of Synapse Pro, a new enterprise Matrix server from Element that delivers phenomenal efficiencies for large-scale Matrix deployments in the public sector. Synapse Pro is Element’s best practice Matrix homeserver for huge public sector deployments.
Standard AI CEO on going from autonomous checkout to computer vision insights | Sit Down Startup
Welcome back to this week's episode of Sit Down Startup! Today, host Adam O'Donnell sits down with Angie Westbrock, CEO of Standard AI, to explore her inspiring journey from the manufacturing sector to leading a cutting-edge retail technology company. Discover how Standard AI pivoted from autonomous checkout to leveraging computer vision for retail analytics, unlocking valuable insights for retailers. Angie shares her experiences navigating the challenges of product-market fit, the importance of understanding customer needs, and the strategic decisions that led to their recent success.
8 Effective Communication Apps for Team Collaboration
When communication isn’t managed, the team suffers. Time is wasted tracking updates, clarifying instructions, or managing conversations across multiple tools. Important information gets buried, leading to confusion, frustration, and a serious loss of productivity. These problems only get worse as teams grow. This is where an internal communications app steps in to transform the way teams work together.
6 Best Online Task Management Tools for Teams
Ever feel like your team works in separate vacuums, where each person has his or her tasks, but there needs to be more clarity into what’s happening elsewhere? Breakdowns in communication, missed deadlines, and duplicate work lead to complete chaos. It’s so easy for things to slip through the cracks or be truly forgotten. If there isn’t some system, wrangling all these moving parts feels like a never-ending battle.
Service Desk Best Practices For Effective Support Operations
The service desk is at the heart of technical support, centralizing all support operations. The success of those operations will highly depend on service desk best practices, which can transform how teams handle incidents, manage requests, and maintain service quality. For customer support and internal IT services, the service desk is the central point of contact where technical challenges meet user needs.
3 Best Practices for Resource Utilization in Tech Teams
Effective resource utilization is critical for tech teams to consistently deliver exceptional services to customers while maintaining internal efficiency. In fast-paced industries where deadlines are tight and customer expectations are high, understanding team capabilities, skill sets, and availability is essential to making informed decisions about resource allocation.
Managing Education School Networks with Transparency
The growth of charter school networks in the United States has revolutionized the education sector, offering families more choices in tailoring their children's education. According to the National Alliance for Public Charter Schools, there are over 7,700 charter schools serving nearly 3.7 million students nationwide. While the expansion of these networks has brought positive impacts, it also introduces significant operational challenges for managing multiple school sites effectively.