Teams | Collaboration | Customer Service | Project Management

How to

The Product Management Guru Sessions: How to update Dev Status automatically

One of the most important things that will support treating Craft.io as a source of truth is updating Craft.io status field according the development progress. In this video we demonstrate how to create an automation rule, so that Dev status changes you make in Jira/Azure DevOps will update the “Status” field in all of Craft.io’s views accordingly.

Top 5 Tactics to Master the Art of Workload Management- Workstatus

You have a lot on your plate. You are juggling multiple tasks, trying to stay on top of deadlines, yet you feel like you're drowning in work. This video shares the five best tactics to master workload management. Understanding how to manage your time and work effectively is crucial to success in any career, but it's not always easy! These tips will help you get a handle on your workload to be more productive and successful.

OneDesk - Create Custom Fields and Condition Fields on Tickets and Tasks

OneDesk combines Help Desk & Project Management software into a single application. Learn how to create a custom field for tickets with OneDesk's custom field editor, as well as how to add a condition field which only shows up for certain responses in this instructional video. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Exporting your Views and Custom Layouts

OneDesk combines Help Desk & Project Management software into a single application. Learn how to export your view layouts from inside OneDesk into CSV files for easy analysis and manipulation of data in this instructional video. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Creating Timesheets and Automations for Timesheets

OneDesk combines Help Desk & Project Management software into a single application. Learn how to create timesheets in OneDesk and how to run automations on your timesheets in this instructional video. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Strategies To Build Highly Productive Remote Teams - WorkStatus

It's not a new concept to employ virtual or remote employees. For a long time, many organizations have utilized #remoteteams. Today, it's no longer just a fad; it's a necessity! As a manager, you must quickly embrace this shift and reap the benefits while minimizing its risks and difficulties. When the topic of remote work comes up, organizations frequently express uncertainty about how to make it function best, particularly those that are just starting out with remote employees.