How to

How to Easily Configure your ITSM Dashboards

Sep 7, 2022 By InvGate In InvGate

Matt Beran, InvGate Product Specialist, shows the features to build dashboards in Service Desk. Not only are the reporting benefits extended to managers and agents, but you can also share dashboards with any unlicensed user absolutely free of charge.

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How To Grow Your Online Store with Great Reviews

Sep 2, 2022 By Freshworks In Freshworks

No reviews or negative reviews? Get the answer from Godard Abel, CEO and Co-founder of G2. One of the first things customers look for before making a purchase is authentic reviews from fellow shoppers. In fact, about 95% of customers read reviews before making a purchase. Customer reviews provide social proof, build credibility, influence consumer purchase decisions, and help boost online sales by 18%.

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Creating Knowledge Base Articles to Reduce Your Number of Tickets

Sep 2, 2022 By InvGate In InvGate

Knowledge base articles can help your organization optimize resources and keep useful information in one place. Doing this can reduce the number of tickets by giving end users basic knowledge to resolve some situations by themself. It will also help agents who are unfamiliar with that topic to help others. In this video, we’re showing you how to easily create and administrate knowledge base articles in InvGate Service Desk.

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Monthly Recurring Revenue (MRR) & Annual Recurring Revenue (ARR) | Data Smarties

Aug 31, 2022 By Geckoboard In Geckoboard

What is MRR? What is ARR? Dale explores Monthly Recurring Revenue & Annual Recurring Revenue – two metrics widely used by subscription and SaaS companies. Including what they are, how to calculate them, and how to use them in a smarter way.

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Geckoboard

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nTask Tutorials - How to start a chat in issue?

Aug 29, 2022 By nTask In nTask

nTask Tutorials - How to start a chat in issue?

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nTask

Project Management

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M-Files Fundamentals: Finding information with metadata | The Smarter Way To Work

Aug 25, 2022 By M-Files In M-Files

This video is part of a series called M-Files Fundamentals, where you'll learn the basics of managing information with the M-Files folderless information management solution. In this video, you'll learn how to use metadata to find information instantly and reliably. In M-Files it doesn't matter where your information is. What matters is what it is and what it's related to. This video series has been provided by the M-Files Training unit.

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