Teams | Collaboration | Customer Service | Project Management

Communication overload? Here's how threaded messages can help you reclaim your focus.

In an era of remote and hybrid work, keeping your team connected often means relying on a messaging platform. But with so many conversations happening simultaneously, the same channels you rely on to stay in sync can also cause information overload. That’s why threaded messages are one of our most-requested features and one that we’re so excited to finally release in general availability with Mattermost 7.0.

OneDesk - Getting Started: Service Level Agreements

An overview of using and creating service level agreements (SLAs) in OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Confluence Mobile App | Atlassian

Move work forward from anywhere with the Confluence mobile app. Download it now for Apple or Android. Be connected. Be creative. Be anywhere. Confluence Mobile gives you instant access to your team, projects, and customers. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.

Scoro scoops 20 G2 awards across eight categories | Scoro

This summer, we’re excited to announce the results of the latest G2 software review, which see Scoro coming in hot with 20 awards across eight categories and two top badges. This recognition from G2 reviews reflects Scoro’s breadth of capabilities and increasing market presence within the B2B industry. Let’s take a look at the highlights.

Is There an App for Timesheets? Unlocking The Key to Better Workforce Management (In-Depth Guide)

While most business owners are aware that timesheets are critical to reaching higher levels of productivity, efficiency, and revenue in the workplace, there’s still some debate over the “best” way to go about time tracking.

Cyber attacks on SMBs are surging, will you be ready?

Wire is already a critical tool for government protection for key intelligence, sensitive communications, classified data, and a powerful shield against the constant threat of data breaches. Not only is it a prime insurer for governments, but Wire also acts as a major defense against cybercrime for SMBs.