A Primer on Different Work Models for the Modern Workplace
The 9-5 workweek no longer needs to be the norm. Remote working has opened the floodgates and now there are various viable work models to consider.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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5 Service Desk Management Tools For Enterprise Teams
The best service desk management tools for enterprise teams bring much-needed clarity and order to the process of delivering support. By automating tasks, ticketing systems make it easier to keep track of customer requests and issues. As enterprise teams strive to deliver ever-higher levels of customer support, they require access to powerful workflow automation tools. Our favorite is StartingPoint. Sure we're a little biased, but this workforce management solution is a game-changer for ambitious enterprise teams that want to centralize their operations and provide an amazing customer experience. StartingPoint consolidates all of your customer information, conversations, and files in one place to streamline your workflows.
How To Write an Inspiring Customer Service Vision Statement
What provides meaning to professional life? Is it a fulfilling purpose, honest pay, moral alignment, or simply having friends among colleagues? All sorts of things, and any combination thereof, deliver meaning and purpose to people's professional lives. Vision statements encapsulate these motivations in (hopefully) tidy declarations, and these derive from the values that people saturate them with.
The Top 5 Qualities of Great Team Members
If you want a highly productive team, you need to assemble a group of individuals with the qualities to thrive. The five qualities outlined in this guide can help you identify the top performers in a sea of talent.
What is the new Slack Platform?
The next generation Slack Platform is packed with a ton of amazing features. In this video we’ll get a quick overview of what the new Slack Platform has to offer, and how these new features work together in a way that makes it faster and easier to build solutions that simplify your working life.
How to Gain Respect in the Workplace: Leadership Tips That Earn Employees' Respect
Where is the line between respect and fear? Certainly, it’s a blurred one! And in the workplace, respect is something that has to be earned. When it comes to the workplace, many people think respect is all about being in a position of authority. However, this isn’t always the case. Employees respect leaders who are genuine and honest with them and who care about their well-being. Yes, respect is more along the lines of kindness and openness than authority itself.
9 Key Project Management Principles Every PM (Project Manager) Should Follow
While the term project management is pretty much self-explanatory and sounds relatively simple, the task is anything but so. Scratch the surface, and you will witness a flurry of high-octane activities requiring the project manager to don multiple hats throughout the project development journey. As such, they should be familiar with a few core project management principles to help them navigate and stay at the helm of all affairs.
The Best SEO Agency Tools in 2023
Search Engine Optimization (SEO) is an effective marketing strategy and has a long-term positive impact on your business. It helps your website get more visibility. More visibility helps to get more website traffic, more leads and creates more opportunities. SEO is cost-effective. Without paying anything to google, it helps drive high-quality traffic to the website. This article will give you an overview of the best SEO agency tools with experts’ recommended SEO agency tools for SEO in 2021.
Enterprises could gain 33 working days per year by tackling inefficiencies and app overload
The average worker at an enterprise organisation uses nine apps per day, compared to six for those at a small business.
70+ Employee Monitoring Statistics Companies Need to Know
Considering monitoring employees in the workplace? These employee monitoring statistics provide an overview of how popular employee monitoring is, the data that companies collect, and why employers monitor their employees.