Teams | Collaboration | Customer Service | Project Management

The smallest team that can actually do the work

Josh Guice, Field CTO at Liatrio, says he can usually tell within the first few conversations whether a client’s AI rollout is actually working. Two or three people are quietly doing something impressive with it. Everyone else is stuck, spending more time wrestling with the tools than they used to spend on the work those tools were supposed to replace. He compares it to dropping a new graphics card into an old motherboard. The card itself is fine.

Luware Introduces NimbusOne Client Following Microsoft Unify Certification

Luware Nimbus is Luware's cloud contact center platform for Microsoft Teams. Its new Luware NimbusOne client lets agents work directly in their CRM or in a customizable agent desktop. Microsoft has certified Luware Nimbus for Unify, the integration model behind the new client. Luware is one of 10 organizations worldwide with this certification. Real-time AI transcribes and summarizes calls as they happen, so notes are ready when the call ends.

The AI SDLC transformation playbook

Teams across the industry are sprinting to reinvent their software development processes with agentic AI. Yet, navigating the fast-changing landscape of tools and opinions can be daunting for even the most AI-forward organizations. This guide shares Atlassian’s approach and best practices, informed by our own internal AI SDLC transformation and collaborative learnings from top engineering organizations.

Claude + Miro MCP in Action: AI-Run Strategy Workshops

David Balkind runs strategy workshops without booking a room full of people. As a Specialist Innovation Advisor, David built what he calls a Strategy Café Engine — a setup where Claude, connected directly to his Miro board through MCP, runs full multi-session strategy workshops. Claude plays the facilitator (David calls it MOIRA), works through a structured innovation canvas box by box, and models different stakeholder perspectives — founder, funder, customer — to pressure-test the strategy from every angle. David checks in at key checkpoints while the canvas builds itself live on the board.

Hybrid Remote Meaning: What It Covers, and What It Hides

Hybrid remote means an arrangement where an employee works part of their time in an office and part somewhere else, usually home. In most companies that works out to two or three days on site. That is the definition, and on its own it is almost useless. “Hybrid remote” in a job listing can mean four days in the office and one at home, or two weeks a quarter on site and the rest anywhere in the country. Both are advertised with the same two words.

Time Tracking with Screenshots Without Losing Trust

Time tracking with screenshots pairs logged hours with periodic visual snapshots of a screen, and it earns adoption or resentment based entirely on implementation, not the technology itself. Companies use it to verify work, support client billing, close remote visibility gaps, and investigate exceptions, but a screenshot only shows what was visible at one moment, never actual productivity.