Teams | Collaboration | Customer Service | Project Management

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Vision Helpdesk

Customer Support Software Trends in 2025

Jan 14, 2025 By Megha Jadhav In Vision Helpdesk
Customer expectations have reached an all-time high, but they’re going to continue to rise. With that in mind, businesses must adjust accordingly or risk falling behind those who have already made the necessary adjustments or are preparing to make the adjustments. The right customer support software can make all the difference in giving customers better service, further enhancing their satisfaction, and driving greater loyalty.
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time doctor

7 excellent ClickUp time tracking tools

Jan 14, 2025 By Time Doctor In Time Doctor
ClickUp is a project management software that allows you to organize projects, set goals, track progress, and more. In short, you can efficiently manage all your projects from a single place. It also offers native time tracking functionality – an essential tool for most organizations today. However, is ClickUp time tracking enough to bring the best out of your business? Let’s find out. In this article, we’ll discuss how ClickUp time tracking works and its limitations.
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Workstatus

Celebrating Workstatus' Winter 2025 Success

Jan 14, 2025 By Workstatus In WorkStatus
Workstatus aims for innovation, dedication, and unwavering commitment to delivering user value. Our commitment to our users has earned us the illustrious Winter 2025 Top Performer Award from SourceForge, one of the most recommended platforms for user-driven software reviews. That’s what makes us the best workforce management solution.
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asana

Project management phases: 5 steps to improve your workflow

Jan 14, 2025 By Team Asana In Asana
There are five key project management phases that can help streamline your next project and enable your team with an organized plan. These phases include initiation, planning, execution, performance, and closure. Project management is often misunderstood. While many professionals view it as managing project timelines, there is so much more to the job. Thankfully, we’ve put together an easy guide to understanding the five project management phases. Why are the five phases so important to know?
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Deliver Solutions Faster with Miro | Plan, Build, Review

Jan 13, 2025 By Miro In Miro
Ready to turn your big idea into a tangible solution? In this video, we dive into the Delivery Phase—where you move from problem identification to executing a plan, building the solution, and reviewing the outcome. Learn how to turn your product brief into a granular roadmap, with milestones, timelines, and risk assessments. We’ll also show you how Miro helps you track progress and create a shared view of the work, avoiding silos between teams. Once the build is complete, we review the deliverables with stakeholders for feedback and iterate with retrospectives.
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insightful

Micromanagement Is Killing Agent Morale-Here's How to Stop It

Jan 13, 2025 By Dora Ordanić In Insightful
Are you struggling with high turnover and low morale in your call center? Learn how micromanagement contributes to these issues and provides practical solutions to empower your agents. See how Insightful’s QA and workforce management software can help you create a more productive and satisfied team!
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DeskTrack

How Time Tracking Software for Students Improve Study Habits

Jan 13, 2025 By DeskTrack In DeskTrack
Time tracking software for students is a handy tool for improving study habits and grades in school, college or university. Another year 2025 has begun and you must have taken the resolution to make a consistent study habit. However, without proper planning and tracking your progress, you won’t be able to get anywhere. I know, I have been there and done that. However, back in my time, there wasn’t any specific application or software solution to help me track how much I had studied.
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