Teams | Collaboration | Customer Service | Project Management

15 Tips on How to Be Proactive at Work

If you’re waiting to be told what to do, you’re already behind. The people who stand out at work don’t just react—they stay ahead of the curve. They solve problems before they escalate and act without needing permission. Being proactive isn’t about doing more work—it’s about doing the right work with focus and intention. It’s how you create momentum, build trust, and take control of your professional growth.

Workflow optimization: 7 ways to streamline your systems to get more done

As the Senior Web Developer and Marketing Services Manager at Teamwork.com, I wear many hats and collaborate with multiple teams. One moment I might be knee-deep in a web report; the next, discussing a website bug with the development team. Minutes later, I could be analyzing the results of our latest PPC campaign or brainstorming ideas for an upcoming disruptive social campaign. As a busy manager with a busy team, I need to ensure our workflows actually work—for all of us.

The definitive guide to creative agency project management

Throughout my career in social media management, I’ve worked with creatives at every level, and I’ve found that project management is the key to keeping creative projects and tasks on track. I’ve been on all sides: managing agency creatives delivering client campaign assets, working in-house with Teamwork.com’s design team, and even being the client collaborating with agency teams.

MS Planner Too Expensive? Try Workstatus | Smarter Project Management

Still paying $10/user for Microsoft Planner with limited flexibility? It’s time to switch to a smarter, budget-friendly solution. Meet Workstatus – the all-in-one alternative to MS Planner for visual project planning, cost control, and real-time team collaboration.

What does tool consolidation mean in the era of AI?

The promise of AI in the workplace has long been framed around automation—letting machines handle repetitive tasks so humans can focus on higher-value work. But our latest research reveals a more nuanced reality: While 61% of knowledge workers feel excited about AI’s potential, the biggest gains aren’t coming from what AI does alone, but from how it enhances human collaboration. This shift has profound implications for tool consolidation strategies.

Buyer beware: Who owns your Slack history?

There’s a new camera app that you’ll just love! Here’s the FAQ for SnatchCam: Sounds crazy, right? The content you created being held hostage by the tool you used to create it — who’d agree to such a thing? Anyone who signs up for Slack, it turns out. In this post, we’ll explore how Slack’s policies treat the messages that you send in Slack just like the imaginary SnatchCam treats your photos.

Avoiding innovation theater and humanizing change with Amer Iqbal | Experts Unleashed | Atlassian

Amer Iqbal is an innovation expert and consultant who has guided dozens of Fortune 500 companies to build the business of tomorrow. Author of the upcoming book “The 5 Ways to Innovate” and host of the “Riding the Wave of Innovation” podcast, Amer helps organizations think, act, and behave more like startups to reimagine their future in a digital economy. Amer has spent the last 20 years leading innovation at some of the world’s top companies, including Meta (Facebook) and Deloitte Digital.

How to CHANGE the Background Color in Miro

Want to give your Miro board a personal touch? In this quick tutorial, learn how to change the background color in Miro and create a more engaging workspace! Step-by-step instructions to switch the background color Tips on what to keep in mind when changing colors (like how they won’t appear in exports or board history) Discover all the color options—from default light gray to bold blue, purple, and more!

How Woolworths MarketPlus improved team performance and customer satisfaction with real-time data

Woolworths MarketPlus includes some of Australia’s most recognised marketplace brands including Big W Market, Everyday Market, and Everyday Rewards. With customer service teams spread across Melbourne, Sydney, and a large operation in Manila, maintaining high standards and fast response times is a daily challenge. For Kieran Boyce, General Manager of Operations, surfacing performance data to the right people at the right time was a growing concern.

Top 10 Benefits of Using Hybrid and Remote Employee Monitoring Software in 2025

The world of work has dramatically transformed in recent years. Remote and hybrid work models have become increasingly popular, offering flexibility for employees and significant cost savings for businesses. However, this shift also brings challenges, particularly when it comes to maintaining productivity, tracking employee engagement, and ensuring data security.