Teams | Collaboration | Customer Service | Project Management

Bigger AI models aren't always better for business. Here's why enterprise AI is going small. For years, the AI race focused on larger models with more parameters and broader capabilities. But enterprises have different priorities: data privacy, lower inference costs, faster responses, and control over their own infrastructure. Enter Small Language Models (SLMs). In this video, we explore why businesses are considering smaller, specialised AI models and how they could change the way enterprises deploy AI.

Meet Gurumurthy Kalyanaraman, Senior Manager, Human Resources at Zoho. In this video, Guru shares the 3Ps he lives by, the analogies that have helped him learn how to work with people. If you manage a team, work in HR, or just want to build better working relationships, this one is worth a watch.

Ever feel like getting access to basic software tools takes longer than completing the actual project? You’re not alone. In this episode of Office Confessions, we look at the frustration of slow internal approval processes and how to solve it. With Zendesk Employee Service AI Agents, your team doesn't just get answers to questions — they get real work done fast. Learn how Zendesk can help eliminate internal bottlenecks and empower your employees to move faster.

Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Asana Client Management is built for agencies and professional services firms. This walkthrough covers the core features, including the Client Portal, Meetings, AI Teammates, Client Directory, and Team Capacity. Most agencies run into the same three problems: client communication spread across channels, every question landing on the account manager, and margin risk that shows up too late. This video shows how Asana Client Management handles each one.