Teams | Collaboration | Customer Service | Project Management

AI Enablement in the Wild: Idea to Dev-Ready Story

Most "AI transformation" conversations stop at strategy. The harder problem is what actually changes in how a team works day to day. In this episode of Miro Reframe, Josh Guice — Principal Architect at Liatrio — shares a year of real field notes from AI enablement engagements: watching product managers shape ideas before engineering ever sees them, replacing slide-deck training with pairing and teach-back, and learning that no workflow sticks unless the team structure around it changes too.

Hubstaff vs Apploye: 90% people choose wrong

For a 10-person team, Apploye costs $540 a year and Hubstaff Team costs $1,200. Count Apploye's free owner seat and Hubstaff's Insights add-on after its 90-day trial, and the gap is $1,014 a year. Here is Hubstaff vs Apploye side by side: pricing, the plan most people compare by mistake, daily use, and where Hubstaff is the better buy. Made by the Apploye team. We have tried to keep it fair: every Hubstaff price is from Hubstaff's own pricing page and support docs (linked below), and if you manage field teams that need GPS or geofencing, we tell you to buy Hubstaff.

When anyone can be fast, what are you actually selling?

Debbie Levitt, CXO of Delta CX, refused to bring AI into her work for a long time. Three years ago she tested the tools, found they couldn’t think critically or get basic facts right, and kept them out of her process. A year later, despite her initial disappointment, she decided to run an experiment based on her real work, and was amazed by the results.

Campaign reporting used to take hours-An Asana AI Teammate cut it to minutes.

Pulling data from multiple tools, synthesizing it, and drafting exec-friendly insights used to eat up hours. See how Asana’s Campaign Analyst AI Teammate surfaces what needs attention — so you can focus on where to move budget, whether to pause a channel, and when to escalate. Chapters.

AI Makes Employees Faster, So Why Isn't Profit Growing?

80% of workers say AI makes them more productive. So why are companies struggling to turn those gains into real business impact? The problem might not be the AI itself. It could be the invisible coordination tax hiding between tasks, teams, and workflows. In this video, we explore the AI ROI paradox, why isolated productivity improvements often fail to deliver enterprise-wide results, and how Agentic AI could help close the gap.

How this CX team survives Black Friday with live Shopify data #Shorts #Ecommerce #ShopifyDashboard

November is peak season for Simba. Graham Paddon explains how the outreach team uses Geckoboard to stay on top of Shopify data - order volume, revenue, pipeline - so nothing falls through during their busiest period.

openDesk now runs Element Server Suite, direct from upstream

We’re delighted to share that openDesk now deploys Element Server Suite (ESS) directly from Element. The Element frontend still reflects the openDesk product and branding, but now openDesk deploys Element Server Suite (ESS) directly from Element, the original manufacturer and product owner of the software. It brings hardened Kubernetes deployments, next-generation OIDC-based authentication and the complete ESS feature set to Germany’s sovereign office productivity suite.

How to get Zendesk Live Dashboards without upgrading

Keep your Zendesk plan and give your team a live view of what needs attention. Geckoboard connects directly to Zendesk and puts queue size, response times and team performance on a shared dashboard. See queues building and response times slipping while there’s still time to act. Your team gets the numbers to respond, and you can stop being the person who has to spot every problem.

Introducing Viewer Mode: More Granular Access Permissions for Guests on Wire Drive

Bringing an external partner into a conversation shouldn't mean an all-or-nothing choice between locking them out entirely or handing over full access. Wire Drive now offers a middle ground: temporary guests and outside team participants will get view-only access to shared files by default, so collaboration stays open without the risk.