Teams | Collaboration | Customer Service | Project Management

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10 ways AI-powered public services are driving innovation in government

‍‍ Public services and innovation in government are entering a new era of speed and satisfaction, thanks to the power of AI. A good example of this transformation is the tax chatbot by the Internal Revenue Service, which assists taxpayers with filing their tax returns. Since its implementation, it has led to a 30% reduction in calls to the IRS helpline.

Top 10 emergency management tools to navigate crises

‍ In December 2022, Rackspace Technology, a managed cloud services provider, experienced a ransomware attack that locked hosted Microsoft Exchange accounts for 30,000 customers. While the company quickly made decisive changes post-incident and advised customers to migrate to Microsoft 365, the breach could have been prevented with thorough planning and emergency management.

How to create and manage a project budget in 6 steps

Behind every great project is a solid, data-driven project budget. Your project budget provides a roadmap for your project’s financials, from initial estimates to actual costs. Without one, you risk overspending, putting your revenue—and your client relationships—in danger. But how do you create and implement a project budget that accurately reflects your costs, protects your profitability, and gives you real-time performance insights?

How Automation Tools Can Streamline Your Daily Workflow?

To me, multitasking feels like a full-time sport and whether we are comfortable with that or not, we have to adapt it anyhow in our work culture. But does not multitasking drain your productivity? How are we supposed to work faster than, if not multitasking? Various objections have been stated such as time wasted in repeated tasks, or mostly responding and sticking to incoming emails and replying to them!

Mindful Work: Practicing Presence in a Distracted World

The modern workplace indeed feels like a battlefield of distractions where emails are flooded in the inbox, continuous phone notifications, unexpected meetings in between and so much more. Imagine a different scenario where your mind is sharp and your focus is tucked where it should be. Every task you complete and hop on feels just right and satisfactory at the end of the day as you have completed everything on time. This is the power of mindful working where every task you accomplish feels just right.

Remote Screen Monitoring Software: A Game Changer for Work-from-Home Teams

Enter remote screen monitoring software—a revolutionary tool that bridges the gap between physical presence and remote collaboration. By providing real-time visibility into employee activities, these tools empower businesses to maintain transparency, boost efficiency, and foster trust. This blog explores how remote screen monitoring software is reshaping the future of remote work.

Scaling to millions of users requires Synapse Pro

Since launching Synapse Pro to support nation-scale Matrix deployments, we’ve had a lot of questions asking how it differs from vanilla “community” AGPL Synapse. We held back a bit on the details because Synapse Pro is evolving rapidly with optimisations for scalability and availability in many different areas, so we wanted to wait before publishing quantified comparisons.

How to Calculate Productivity in Business: Tools, Formulas & Strategies

Quick Summary How do you track your business growth? Every business owner, manager, or entrepreneur must face this question at some point. Growth is not only bound to increase revenue but also ensure that all of your resources and processes are engaged in the right way. But how would you go about measuring that efficiency? That's where the productivity formula comes in. On a basic level, it is the output vs. input ratio.

What's new in Asana | January 2025

Welcome to the January edition of What’s new in Asana. First, improve team onboarding and collaboration with curated team pages. Next, keep specific custom fields and their values private so only explicitly named members can view or edit them. Finally, create a saved view in capacity planning or workload to see what's most relevant for you and your team.

Top 10 Time Tracking Software for Mac Users in 2025

Are you looking for the best time tracking software for Mac? You are on the right page. Individual users, professionals, and businesses worldwide use Mac for work as it’s the more secure, advanced, user-friendly, and organization-preferred operating system. There are around 100.4 million macOS users worldwide, which is a staggering number. This fact alone increases the need for a Mac time tracker for every working professional.