With all the uncertainty around COVID-19, we’re contingency planning, and we know you’re probably doing the same. We’ve compiled a list of our product features and ideas to help your team continue to work effectively. Best of all, most of these utilize tools that are already included in your subscription.
Working remotely is not just for the privileged few anymore. It has continued to gain popularity over the years but never has it been as important for companies as today. With the COVID-19 virus forcing many businesses to adopt, or at least explore, remote work, those who are yet to embrace remote working culture are faced with chaos and uncertainty. It’s evident that everyone needs to be prepared for the unexpected and become remote-ready.
For a variety of reasons, be it a cultural shift in the workplace or a major event like COVID-19, more companies have employees working remotely with little to no in-person interaction. And, for every time there's a remote employee, there's also someone who's tasked with managing a remote team. So, how can you keep a support team happy and working together when they are 10, 100, or even 1,000 miles apart? Here are 7 tips for managing a remote customer support team…
Learn six practical ways to help you stay connected—and make a difference—while working remotely
Learn six practical ways to help you stay connected – and make a difference – while working remotely
Keep teams productive and connected with these templates for automating processes like daily huddles, requests, approvals and more
