Teams | Collaboration | Customer Service | Project Management

Tanay is the Head of Developer Relations at n8n. He has published books on WebVR, virtual assistants on Raspberry Pi, and FirefoxOS. He has been listed in the about:credits of the Firefox web browser for his contributions to the different open source projects of the Mozilla Foundation. I’ve been involved in the DevOps world for a while and yet I finished reading The Phoenix Project only recently. The book piqued my interest in how teams execute their incident response playbooks.

Want to learn how to use Skype for Business? The current global pandemic has forced many businesses to go remote — but that comes with tons of communication challenges! Luckily, Microsoft’s Skype for Business is a popular video conferencing tool that can help you overcome that. But if you don’t know how to use it properly, your communication issues are only going to get worse. Don’t worry! This article is a step-by-step guide on how to use Skype for Business the right way.

Starting today, all Miro users have access to Grids, a new widget that allows you to organize content within visual tables in a matter of seconds.

Whether you’re new to Asana or a power user, knowing how to structure your work in Asana is the first step toward connecting individual work to larger initiatives or goals. In fact, according to the Anatomy of Work Index, employees who have clarity on how their individual work adds value to their organization are 2x more likely to be motivated at work.

At any moment, there are more than 20 million containers at sea, transporting everything from raw materials like oil, steel, and wood, to consumer products like TVs, toys, and textiles. That makes operating ports complicated business, which is why companies like 1-Stop Connections, which provides SaaS solutions to keep those ports working efficiently, are so vital.

Not every company has the staff, tools, and skills required to meet their customers’ expectations of call center service. For example, 51% of consumers expect a response in under five minutes when they call a company, according to The Zendesk Customer Experience Trends Report 2020. But for a small eCommerce team, meeting this expectation may not always be possible. That’s where a BPO call center comes in.