Teams | Collaboration | Customer Service | Project Management

How this content team's AI workflow delivers content as fast as the forecast

When your mission is to help people make informed decisions in the face of ever-changing weather, stories can’t afford to get stuck in the production process. That's the challenge facing The Weather Company, a leading weather forecasting company trusted to deliver accurate, real-time weather insights by the hundreds of millions of people using The Weather Channel app and weather.com.

Freshservice ITSM: Modernize IT Operations with AI, Automation & Proactive Service Management

IT teams today are expected to deliver more than fast resolutions—they’re expected to be strategic business partners. Freshservice helps IT unlock that value with AI-powered ITSM, proactive operations, enterprise-grade ITIL support, and modern employee experiences. In this video, discover how Freshservice transforms IT service management across incident, problem, change, and service request management lifecycle—while improving visibility, automation, and user experience.

Product Decision Making with AI: Miro Insights and Portfolios

Peter Parkes, Solutions GM, and Lauren Brucato, Lead Product Manager for Miro Insights, demonstrate how AI-driven analytics transform overwhelming product data into actionable insights that drive measurable revenue growth. This session reveals how Miro Insights and Miro Portfolios enable product teams to align strategic decisions on "what" to build with clear understanding of "why" to build it.

OneDesk - 5 Minute Tour

Get a quick introduction to the OneDesk workspace. OneDesk offers products for Help Desk, Project Management and Professional Services software all in a single connected application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.