Teams | Collaboration | Customer Service | Project Management

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16 Best Daily Planner Apps for Improved Productivity in 2025

I used to start my mornings with the best intentions. But by the time afternoon rolled around, my to-do list had somehow doubled instead of shrinking. Missed deadlines, overlapping tasks, and that nagging feeling that something important had slipped through the cracks — it was exhausting. That’s when I discovered some powerful daily planner apps. These apps are super helpful and keep me organized by scheduling tasks, deadlines, and reminders in one place. Here’s the exciting part!

Boost FCR with Data-Driven Call Center Training Programs

Poor training costs you customers with every repeat call. Smart call center performance metrics reveal where your best agents excel and why others struggle. Discover how Insightful's call center monitoring software helps build call center training programs around proven success patterns.

Top 10 Screen Recording Software for Mac in 2025

Are you looking for the best screen recording software for Mac in 2025? You are on the right page. Content creators, individuals, and expert professionals in multiple industries use such software or tools to explain a problem, demonstrate a solution, provide commentary, or visualize a point they wish to make. Trust us, it’s much faster and better this way than through emails and chat. Furthermore, tools for recording screens for Mac are also available for both personal and professional use.

SaaS Customer Onboarding: Strategies Every Startup Can Learn From

Eminem You have only one chance to make the first impression. Successful customer onboarding, is your opportunity not only to draw users’ attention to your product but also to make them stay, converting into long-term paying customers. Moreover, it’s up to you to decide whether to capture this opportunity or just let it slip.

5 Tips to Improve Cross Functional Collaboration in a Remote Team

Cross-functional collaboration is vital for the success of a remote team. Unfortunately, according to a study published in the Harvard Business Review 75% of the time, a cross-functional team is dysfunctional. Yet, OWL Labs claimed that in 2019, individual contributors in the United States were 20% more likely than average to work remotely full-time.

Top Strategies to Identify Asset Management Cybersecurity Risks

Did you know that unmanaged digital assets pose a serious security threat? Breaches involving these unmonitored assets take an average of 291 days to identify and contain—24.7% longer than breaches involving managed data. This delay highlights the critical importance of effective asset management in cybersecurity to mitigate potential threats (phoenixnap.com). In this article, we’ll cover the basics of asset management in IT Service Management (ITSM) and cybersecurity.

Top 5 Ways to Achieve Maximum Productivity In Daily Tasks

Research reveals that during an 8-hour workday, employees spend only 4 hours and 12 minutes productively. During this distraction, the top 47% of off-task behavior is surfing the internet. And 45% of employees cite checking social media as the second most disruptive task. Imagine the number of hours wasted, percentage of employees' efficiency underutilized and their impact on organization’s actual turnover. Frustrating right?