Teams | Collaboration | Customer Service | Project Management

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Achieving Maximum Test Coverage in Minimum Time with No-code Test Automation Tools

High test coverage is critical for detecting software bugs and avoiding adverse events. Businesses need to employ test automation to improve coverage and software quality. In this post, we'll look at the potential of test automation and how it can take your test coverage to new heights.

What's New: What we launched in November 2024

This month we have been busy making some exciting updates to your Miro experience. From organizing your workspace with Spaces to making decisions faster with built-in Video Calls, and supercharging collaboration with Intelligent Widgets, there’s a lot to explore. Scroll down to take a look at What’s New in Miro this month.

Project Management Essentials for Modern Accounting Firms

Managing audits, tax filings, and client requests can be overwhelming—but effective project management changes everything. With the right tools, you can meet deadlines, stay organized, and keep clients happy—no more late-night stress over missing spreadsheets! The global project management software market was estimated to be worth USD 6.59 billion in 2022. It will expand at a compound annual growth rate (CAGR) of 15.7% from 2023 to 2030.

What is a KPI (Key Performance Indicator)?

Key Performance Indicators (KPIs) are essential tools for any organization aiming to measure success, drive growth, and ensure strategic alignment. Whether you're a team leader, business owner, or manager, understanding KPIs is vital for improving performance across employees, teams, and the entire organization. In this blog, we’ll define KPIs, explain their importance, and explore how they can be leveraged to improve organizational performance.

What is a SLA (Service Level Agreement)?

Service Level Agreement (SLA) is a crucial component of managing expectations between service providers and their customers. Whether you’re running a customer support team or negotiating with a vendor, understanding and implementing SLAs is essential for maintaining accountability, measuring performance, and ensuring satisfaction. Let’s dive into what SLAs are, why they are critical for customer service and support teams, and how customers use them to evaluate potential vendors or providers.

How to create a content calendar for social media

Creating a content calendar is essential for streamlining social media management, allowing for advanced planning and cohesive messaging across various platforms. By using a social media calendar, teams can balance evergreen and timely content, track important dates, and coordinate with cross-functional collaborators effectively. Understanding how to create a content calendar is invaluable for maintaining a consistent, high-quality social media presence and optimizing audience engagement.

Crisis management communication: 7 proven strategies for proper response

2023 witnessed a shocking increase in the frequency and cost of cyberattacks worldwide, as the Identity Theft Resource Center reported 2365 cyberattacks. At the same time, IBM’s 2023 Cost of a Data Breach Report shows that the average cost of a cyberattack has risen to $5.13 million, which represents a 13% increase from 2022. This underscores the overarching need for secure and infallible crisis management communication channels.

How Project Management Software Transforms Your Development Process?

Successfully navigating multiple projects, hitting deadlines, and orchestrating complex processes is a constant balancing act. This is the reality for 85% of individuals associated with technical project management and constantly managing multiple projects simultaneously. However, wouldn’t it be possible to have a better solution? A method that can help you conquer the chaos, outplay the deadlines, and have an excellent night’s sleep?

10 Ways to Increase Productivity at the Workplace

Imagine a team preparing for a big project deadline. The first team has clear goals, tools, and a plan, whereas the other team is disorganized and communication-poor. Which team will have a higher chance of succeeding? Which team will be more productive and efficient? We know the answer. Boosting workplace productivity isn’t only about working hard—it’s about planning and allocating effectively to maximize the benefits of hard work.