Teams | Collaboration | Customer Service | Project Management

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How to make a dynamic org chart (and why you need one)

It’s always important to have an up-to-date visual of who’s who in your organization, whether you’re trying to create an accurate hiring plan or looking to better support cross-functional collaboration. That’s where an org chart comes in. It’s a visual representation of the hierarchy of your company — the different departments, roles, and reporting structure.

Complete guide to HubSpot dashboards for sales

Sales managers often face the challenge of tracking key performance metrics and keeping their teams aligned with sales goals. HubSpot dashboards are a powerful tool to help streamline this process, making the sales pipeline more visible to everyone that needs to see it. Whether you’re new to HubSpot or you’re just looking for a few tips, understanding how dashboards work can transform the way you manage sales performance.

Zendesk Showcase | Differentiating service on a customizable platform

️ Businesses are feeling the pressure to deliver faster, more personalized service. Discover how Zendesk’s customizable platform creates differentiated customer and employee experiences, and explore the latest innovations in custom data, unified integrations, and flexible privacy tools.

10 key principles for managing call center operations

Want to explore all about call center operations and how to manage them effectively? Efficient call center services are vital for building a loyal and satisfied customer base. This objective is important because happy customers enhance a company’s image and brand loyalty. However, call center operations are complex and time-sensitive. It requires strategic planning to keep your call center running smoothly and profitably. In this article, we explain what call center operations are.

How to cheat Time Doctor: Common methods and why they don't work

Time Doctor is a widely used workforce analytics software, but some employees attempt to cheat the system. This article explores common methods for cheating Time Doctor, the tactics some users employ, and why these methods are not effective in the long run. Understanding these tactics can help businesses identify attempts and ensure accurate time tracking.

Unleashing AI potential with M-Files and Microsoft

Watch how Mikko Kontra, discusses the two hottest topics in customer conversations: enabling the hybrid workforce and harnessing the power of generative AI. Exciting developments like the integration of M File solutions and M365 Co Pilots are providing unique value propositions for organizations. Don't miss out on these game-changing innovations!

Setting up your HubSpot pipeline for better reporting

Getting your sales pipeline right in HubSpot isn’t just about staying organized; it’s about making sure your data is clear, actionable, and reliable. Without a well-structured pipeline, your reports can become skewed, leading to inaccurate forecasts and missed opportunities for your business. A well-built pipeline helps you to make sure that every deal is tracked properly, giving you a true picture of what’s happening in your sales process.

Top 5 Work Timers to Enhance Your Productivity

20 Feeling overwhelmed by your to-do list and not sure which timer can help you stay on track? Look no further! We’ve rounded up the 5 best timers to improve your productivity and keep you laser-focused. Whether it’s tackling projects or boosting your time management, these timers are the ultimate tools to conquer your goals.

How to Get More Demo Calls Booked: A Comprehensive Guide

Booking demo calls is essential for businesses in the B2B and SaaS space. Demo calls provide a unique opportunity to showcase the value of your product and convert leads into paying customers. However, getting more demo calls scheduled can be challenging, especially with busy prospects and increasing competition. This guide will walk you through actionable strategies to boost demo call bookings and optimize your sales funnel. ‍ 1.

Meet Rovo, your AI-powered teammate | Atlassian

Rovo is your AI teammate, powered by Atlassian Intelligence. With Rovo, quickly find information across your Atlassian and third-party apps, learn and iterate on knowledge as you work, and take action faster with specialized virtual agents. Discover how to unleash the potential of every team with Atlassian Rovo.