Teams | Collaboration | Customer Service | Project Management

Turn your historical tickets into a ready-to-use knowledge base automatically. Knowledge builder analyzes past conversations and your key business context to generate structured content you can publish and refine. Launch faster with relevant knowledge grounded in real customer interactions. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

In this video, we walk through how to integrate an AI Agent for HR with BambooHR using pre-built integrations to automate HR workflows and enable AI automation for real-time employee data access. You’ll see a complete step-by-step setup, followed by a practical use case demonstrating how an AI agent can retrieve benefits and deduction details directly from BambooHR without any manual effort.

90% of companies already use Slack… Now HR teams are turning it into an AI-powered agent, Slack + AI Agent = superpower! Slack is no longer just a chat tool… It’s becoming the HR execution layer, AI in Slack is the future! In this video, you’ll see a complete HR AI chatbot integration in Slack from setup and deployment to a real live demo handling PTO requests, policy queries, and onboarding. HR teams today are overloaded with repetitive tasks, constant queries, and manual workflows.

What if your HR chatbot could understand your company’s policies, benefits, and documents… and instantly respond to employees? In this video, I’ll show you how to build an HR AI chatbot trained on your own knowledge base using documents, Google Drive files, and internal HR data. This isn’t just a chatbot that answers questions. This is AI for HR that can understand context, provide accurate responses, and even help employees take action.