Teams | Collaboration | Customer Service | Project Management

According to Joblist’s Q3 2021 Job Market Report survey 73% of currently-employed workers say that they are actively thinking about quitting their jobs and finding a new job. So what does that mean exactly? It means that as the “Great Resignation” continues, companies need to focus on employee retention strategies.

Just because they’re the captain of the ship doesn’t mean they’re rowing in the right direction. Give feedback to keep yourself and the whole team afloat.

OneDesk offers two pop-up widgets to choose from when embedding the OneDesk customer applications onto your website – the OneDesk Customer Widget, and the new OneDesk Widget (Beta). These widgets serve similar functions, yet there are circumstances where you may prefer to embed one onto your website over the other.

Freedcamp is a project management software designed for large organizations. It offers features like time tracking, project templates, Gantt charts, and other core project management features. If you use Freedcamp to manage your projects, you may be curious about implementing its time tracking features. Efficient project time tracking can offer valuable productivity insights, improve employee accountability, and help manage your resources better. So how does Freedcamp time tracking work?

Travel agents have a lot on their plate. They need to juggle multiple clients, bookings, client information, payments, and deadlines all while trying to provide the best possible service. This can be a lot to handle without some sort of organization and that’s where best project management software for travel agents come into picture!

Even with advances in security practices and technologies, passwords continue to remain a weak point in an organization’s cyber security strategy. Strong passwords are still an essential part of security strategy for most organizations, and poor password hygiene can make their IT network vulnerable. According to the 2021 Verizon data breach investigation report, shared credentials and poor access management practices were among the top reasons for data breaches all over the globe.

Let’s face it, the COVID-19 pandemic changed everything about the way we communicate. It changed the use of our voice and wanting to hear other people. Everyday video chat had its place and purpose, bringing together families, students, and colleagues all over the world. And then, there was the explosion of distance learning and increased digital transformation—all centered on communication.

When marketing your product, you work your way towards your end goal of customer success. This is when your customer gets what they want in the way that they wanted it. At its core, when a customer reaches customer success, that means your products have a perceived value. ‍ But how will you be able to know if your customers have found customer success? In this article, we’ll be breaking down the key metrics to track during the stages of your product marketing strategy.

Looking for a way to boost business performance effectively? You can do that by using an employee attendance tracker. The reason why is pretty straightforward. Certainly, monitoring your team attendance can give you insights that will help you manage your team better. However, the old-fashioned way of tracking employee attendance using a visual spreadsheet is troublesome, outdated, and wrong.

The benefits of ITIL to a company or organization are widely discussed. This makes sense for the bigger picture, from the perspective of an organization. Smart organizations these days are adapting an ITIL framework to straighten out their IT service management and achieve business goals. However, it’s not so often you hear the question: what are the ITIL benefits to individuals?