Technology exists to improve our lives — to help us connect faster and create better. But we’ve reached a point where the always-on nature of technology is sabotaging workplace productivity. Digital wellbeing is the concept that technology should be tuned to everyday life instead of dictating lifestyles. It promotes a healthy relationship between people and tools, which improves mental and physical wellbeing.

The foundation of any successful company is its employees. Engaged employees are more loyal, productive, and satisfied, which greatly improves the performance of the entire business. Good employee engagement programs encourage a happy workplace, which attracts and keeps great talent. Employee involvement may boost productivity and result in a 21% rise in corporate profitability, according to Gallup researchers.

Understanding help desk statistics can significantly impact your business strategies. Why? Because they help you adapt to evolving customer expectations and improve service efficiency.There are many help desk statistics and facts that can illuminate key areas of your customer service operations. By analyzing these metrics, organizations can identify strengths and weaknesses in their support systems, allowing them to make informed decisions that enhance overall performance.

Running a busy IT department, juggling everything from system outages to user requests and planned changes can quickly become overwhelming without a solid system to organize and track these tasks. That's where ITIL ticket types come into play. They're not just simple categories; they represent a structured approach to managing IT tasks and issues that can transform your team's operations.

In today’s fast-paced workplace, people may need help focusing and working. Common workplace distractions may hurt employee productivity and workforce management. According to an Udemy poll, 70% of workers admit to becoming distracted at work, with 16% claiming to do so constantly. Understanding these distractions and developing a plan to counter them are necessary to maintain employee engagement and productivity.

With constantly evolving technology and digital innovation, customer expectations have never been higher. Companies are looking for new ways to exceed these expectations, and that is where data analytics comes in. Platforms like TeamSupport offer powerful analytics tools that stand on the frontier of this transformational shift, transforming customer support from reactive to proactive.

163 Is your workplace at risk of suspicious activity going unnoticed? Ignoring the signs can lead to serious security breaches and a loss of trust. Learn how to identify and respond effectively to suspicious behavior, ensuring your workplace remains secure and efficient. Discover actionable strategies to protect your team and business.

140 Have you ever wondered how you can keep an eye on your remote team’s computer usage from afar? Remote desktop monitoring software does exactly that, providing you with a real-time view of what your employees are doing on their computers. Regardless of whether you are an entrepreneur, an IT director, or simply a person who wants to improve productivity, the choice of a tool is critical. Here, you will find a detailed list of the 10 best remote desktop monitoring software tools.

These days, applicant-tracking systems are a part of every organization. In today’s fast-paced, technology-oriented, and data-driven work world, you can’t help, but minimize human intervention. Even during the employee onboarding process. However, that doesn’t mean that the software is stealing the job of your HR managers and department. It’s only simplifying their tasks by lifting an otherwise heavy burden off of their shoulders. So, what are we talking about here?

Employee skill development has come to the fore as an integral dimension of contemporary business strategy for enhancing capabilities and competencies given organizational goals. This is a continuous process of learning and growth-oriented toward improving employees’ personal and professional skills. Companies should, therefore, invest in workforce analytics if they want to be competitive and innovative in these rapidly changing times.