Teams | Collaboration | Customer Service | Project Management

Vision Helpdesk V5.6.4 Stable Version Released

Steps for the upgrade to V5.6.4 from V5.x.x for Download License (On-Premises License) customers. Step 2) From Services >> My Services — You can download a new setup for Vision Helpdesk V5.6.4 (We support PHP7.1 and above PHP version for V5 version) Step 3) Take a backup of your existing files and database on your server. example: if you had installed on support folder you can rename support to support_bk and create a new support folder.

Introducing the New OneDesk 'Financials' App (beta)

Customers have been asking for more in-depth tools to plan and track their financial performance both when working on customer projects or when providing paid support to their end-users. The latest release of OneDesk takes our first step forward in this direction by introducing a new Financials App. This app both centralizes existing financial information as well as adds new functionality to help you manage the costs and revenue you incur when working on projects and tickets.

What's new with Rocket.Chat in November

We are happy to share that Rocket.Chat 4.2.0 is out. 🚀 This version brings many new features and improvements to give our clients more data control and provide a better omnichannel experience. Let's see what's new with Team Collaboration, Omnichannel, and Marketplace. Please visit the official release notes for the whole list of improvements and bug fixes.