Teams | Collaboration | Customer Service | Project Management

In this video, Horea Porutiu (Developer Advocate at Miro) demonstrates how to leverage Cursor’s new Automation feature alongside the Miro MCP (Model Context Protocol) server. Watch as we build a custom automation that triggers from a Slack message to automatically generate documentation, comparison tables, and flowcharts directly on a Miro board. If you're looking to streamline the tedious parts of your engineering workflow and focus on creative problem-solving, this AI-driven integration is for you.

Starting a new job is exciting, and getting settled in Slack is the best way to hit the ground running. In this episode, we’ll show you how Slackbot can help you navigate your new workspace like a pro. From finding the right experts and summarizing channels to building out a 30-60-90 day plan in a canvas, see how simple prompts can help you get oriented fast. Class dismissed!

Learn how to connect the Teamwork.com MCP server to Claude and use Claude with Teamwork.com and Teamwork Desk. In this walkthrough, we show you how to enable the Teamwork MCP server in Teamwork.com, add it as a custom connector in the Claude desktop app, authenticate your account, and start using Claude to review project data and take action. Using the example project Murphy Investment Co, you’ll see how Claude can return a project overview, surface open tasks, highlight priorities, and help you work more efficiently across Teamwork.

In the second episode of the How We Work podcast, host Dominik Katz sits down with Joe McLean, Product Lead for AI Canvas at Miro. Together, they explore the reality of building in the AI era, from the psychological shifts in engineering to the fine line between high-speed innovation and "slop." Joe shares candid insights on why the "bad version" is often your most powerful tool and how AI is fundamentally changing the solo nature of deep work.

We have signed a definitive agreement to acquire Forethought, which will take's ability to learn from every interaction and will amplify it across every channel and platform. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.