Teams | Collaboration | Customer Service | Project Management

5 Tech Stack Mistakes (and How to Fix Them)

When choosing tech, too many professional services firms fall into the same traps. They chase shiny new tools without clear goals, implement expensive platforms they barely use, or make decisions based on gut feelings. These approaches don’t get rid of business chaos—they just create more of it. Digital Transformers founder Ryan Pearcy sat down with us to discuss the biggest challenges he sees with tech stacks and how to address them. Here’s what you need to know.

Sales Pipeline Forecasting: From Guesswork to Growth

Without visibility into likely revenue, you’re flying blind. That means missed targets, wasted resources, and gut-based decisions that erode profit over time. But when you know how to forecast sales from your pipeline, you can make data-driven, confident decisions that support your bottom line. Here’s how.

How to set up HubSpot notifications and alerts in Slack

Your sales team collaborates in Slack, but your CRM data lives in HubSpot. When deals progress or leads come in, you want your team to know immediately – but the individual transaction alerts offered by HubSpot only tell part of the story. Within this post, we'll cover the different ways you can get HubSpot alerts into Slack so that your team is always in the loop and able to focus on the job of selling.

How to Create a Pitman Schedule for 24/7 Staff Coverage

If you need your team to be working 24/7 without getting burned out, the Pitman schedule might be your answer. You’ll often see it used in places like hospitals, police departments, emergency services, factories, utility companies, and any industry that can’t afford a shutdown. What makes the Pitman schedule so popular? It gives your team long breaks, a predictable routine, and fair rotation between day and night shifts.

What Is a 2-2-3-Schedule and How Does It Work?

In industries that run 24/7, like hospitals, factories, and emergency services, keeping operations going around the clock is non-negotiable. But balancing employee health, shift fairness, and operational efficiency? That’s the real challenge. Enter the 2-2-3-schedule, also known as the Panama schedule, a rotating shift strategy that cleverly spreads out work and rest over a two-week cycle. It’s not your typical 9-to-5.

Workflow Automation and Advanced Functionality in Document Management

A Document Management System is more than a place to store files. It can actively manage your documents by automating workflows, reducing manual steps, and helping your team stay consistent and efficient. This article explains how DMS workflow automation works and highlights key advanced features like version control, change tracking, approvals, and customization.

How CampBrain Cut Reporting Time from Hours to Minutes with FLEXGrid | Vivantio Case Study

Discover how CampBrain transformed its complex, time-consuming reporting process with FLEXGrid—Vivantio’s no-code, drag-and-drop reporting tool. Before FLEXGrid, pulling key insights required advanced SQL skills and hours of manual effort—creating bottlenecks for just a few technical team members. Now, teams across Operations, Business Development, and beyond can build and access reports in minutes.

Joining a Miro Board for the First Time? Watch This

Got invited to a Miro board and not sure what to do next? In this video, you’ll learn how to navigate, engage, and collaborate effectively when you’re invited to a Miro board—whether it’s a project kickoff or any team session. Here's what you'll learn: So next time someone sends you a Miro link, you’ll know exactly what to do.