Teams | Collaboration | Customer Service | Project Management

Copilot auto assist: How to create actions for auto assist

In this video, we’ll show you how to create automated actions using Auto Assist, a powerful Copilot feature in Zendesk, that enables you to speed up support and reduce repetitive tasks for your agents. Learn how to: This video is perfect for Zendesk admins, ops leads, or anyone looking to scale AI-driven productivity across their support team. Explore more: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How AI agents are powering the future of customer service | Zendesk

AI agents aren’t just answering questions — they’re transforming the way support teams work. See how resolve complex requests, launch backend actions, and scale high-quality service without sacrificing the human touch. This is the future of customer experience, and it’s already here. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Revolutionize Workplace Productivity with Flowace | Quick Product Tour

Are you struggling with team productivity, time leaks, or accountability? Meet Flowace – your intelligent productivity assistant that helps organizations boost efficiency through automated time tracking, employee insights, and activity analytics. In this short demo, we’ll walk you through how Flowace helps: Track work hours effortlessly Gain actionable productivity insights Improve time utilization across teams Enable silent tracking for transparency without micro-managing Integrate seamlessly with tools like Jira, Slack, HRMS, and more.

The importance of digital accessibility in the workplace

When it comes to workplace digital accessibility, three critical workforce segments are often excluded. Employees with disabilities lack accommodations for visual, auditory, motor, and cognitive impairments. Frontline workers miss critical updates on platforms that aren’t mobile-optimized or require VPNs on corporate devices they don’t regularly use.

Top 10 Time Card Apps for Time Tracking & Payroll in 2025

Are you searching for the best time card app for your business or personal use (for some reason)? Whether you want to upgrade from the punch card system to its better alternative, you are a new business, or you want to switch to a better app for this purpose, you are browsing the right page. In today’s blog post, we have you covered with everything you need to accrue employee hours data.