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The latest News and Information on Project Management, Methodologies, Productivity and Tools.

What is a swimlane diagram and how do you make one?

You’ve probably heard the old sentiment about “too many cooks in the kitchen.” Or, maybe you’ve experienced it yourself. In many cases, it can be true — too many hands working all at once can feel like chaos. But here’s the thing: When you have a clear handle on who’s doing what, extra cooks can actually lead to peak efficiency and superior quality. Fortunately, a swimlane diagram can help you get a clear handle on everybody’s responsibilities.

What is an Agile Work Environment?

Ever thought deeply about what an agile work environment means? An agile work environment is one in which employees have the freedom and flexibility to work in different sections of the workplace whenever they want and whatever they prefer. This freedom of choice in the work environment boosts productivity. However, the concept of a flexible work environment encompasses much more than simply adapting space to meet the demands of employees.

Q&A: How Vodafone reaps the rewards of work management

At Vodafone, a leading telecommunications company in Europe and Africa, Darragh Cresham, Operations and Technology Manager for Vodafone Business, has taken an agile and innovative approach to work management. By giving teams a single platform to work in rather than scattered apps and ad hoc processes, Darragh has enabled his teams to move swiftly and effectively tackle the challenges that come with complex processes and a dispersed workforce. So how does Vodafone use work management?

OneDesk - Getting Started: Teams

OneDesk lets you organize your internal users into Teams, allowing you to share projects with one or more teams of users at once or communicating with a whole team. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Three Gantt Chart Examples in Project Management

The Gantt chart is one of the most enduring project management tools in history, owing mainly to its versatility, ease of use, and wide scope of application. In fact, a recent survey reported that for 45% of project team members, it is their most used software feature, while for 22% of respondents in a similar survey, it is the most desired project management tool.

How to shift from languishing to flourishing: Q&A with Adam Grant

We need to rethink the way we work. The global pandemic has made it strikingly clear that working longer hours does not lead to greater impact. In fact, it leads to burned out, unhappy, and unproductive employees. According to the Anatomy of Work Index, 76% of workers are struggling to disconnect from work. And, in the last year, 7 in 10 workers experienced burnout. To rethink work and life in the new normal, we sat down with Adam Grant at our recent Focus & Flow Summit.

OneDesk - Getting Started: Analytics

OneDesk offers a dedicated Analytics app that allows you to monitor data about your OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Project Roles & Permissions

In OneDesk, you share data with users at the project-level, allowing you to control which users get access to what projects and what roles they will have inside that project. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.