Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

ClickUp vs Asana vs Nifty

Most of you reading this have probably used ClickUp, Asana and Nifty but are unsure how each stacks up against the other in the project management space which is why I decided to put together a post comparing ClickUp vs Asana vs Nifty. Finding the right workflow solution for your team can feel a lot like Goldilocks searching for the just right bed or porridge.

How a school integrates OneDesk's customer widget into their learning management system

For small teams, using managed software solutions is an easy way to provide functionality without investing in resources to build it. However, managed solutions can also be restrictive when customizations are needed. It then becomes a burden trying to find other tools that will seamlessly integrate. In particular, content management systems (CMS) are streamlined to help companies create, manage, and deliver content, handling much of the scaffolding for users.

How to thoroughly document your project requirements

Crossed wires and miscommunication are often responsible for projects going off course. It's tough to relay every single detail to others, whether it's your internal team, a client, or even just for yourself. That's why we itemize our project requirements and plan ahead, right? It always sounds easier when we type it out. But we know when you stick to your project plans, everyone involved is more informed and tasks get completed in time.

Scrum Principles: The Ultimate (& Practical) Guide

The ultimate aim in any workplace is to work effectively and efficiently. Thousands of businesses across the globe accomplish this by following rigid project management methodologies and scrum principles to lead a productive workforce. This guide will look at the Scrum movement, its principles, how it differs from more traditional project management methodologies, and why adopting Scrum principles is vital in an organization.

11 Awesome Call Center Software for Small Business Needs

As a small business, you may not have the resources to run a dedicated call center to service your customer base. However, customer support isn’t something you can compromise on either, especially as a small and growing company. Fortunately, there are many call center software for small business needs that can help your in-house agents handle customer calls and other related tasks efficiently. In this article, we’ll explore the 11 best call center software for small businesses.

Consulting Project Management Software (Guide)

Consulting project management software can transform your consultancy business. If you’re serious about scaling a consulting service that successfully meets the needs of clients, you should be actively leveraging consulting project management software like StartingPoint. Workflow automation has the potential to dramatically improve client experiences. To ensure client satisfaction and retention, you should be actively investing in tools and solutions that improve client experiences.

A Quick Guide to an Agile Workflow Lifecycle

An agile workflow is crucial for a on organization both large and small to release product updates efficiently and quickly. As many with a technical background are aware the most difficult thing for a software development team is to release a product that works perfectly, in a timely fashion without any bugs and mishaps. In most cases, their product is riddled with bugs and issues that render the software unusable.

8 Ways to Motivate Creative Teams | Scoro

A motivated and creative professional is a highly valued asset for any business. As a leader of creative people, you have honed your skills and strategies to encourage these employees on your team to come up with innovative ideas, solve problems, and achieve success. Here at Scoro, we know that managing creatives can present challenges, whether your team is working together in the office or remotely.

5 Factors to Consider Before Trialing a Four-Day Working Week

The past 18 months have necessitated a shift to working remotely, adjusting to more flexible hours, and mastering the Zoom mute button. As companies consider how best to approach the new normal in 2021, one idea that is making waves across the globe is the four-day working week. In our previous article, we looked at the pros and cons of the four-day week. If you’re considering a trial at your company, it’s important to be prepared beforehand to get the best out of the exercise.