Teams | Collaboration | Customer Service | Project Management

Reporting is one of the few tasks that touch every role and team in a business. Every single one of us owns, contributes to, or consumes reports—from project progress reports to budgets and everything in between. Because reporting is so ubiquitous, it tends to eat up a ton of resources. A recent Unito survey found that more than a third (37%) of workers spend at least three hours a week on reporting. That adds up quickly. At the same time, there’s no denying the impact of reporting.

Today, Time Doctor is a go-to application for time tracking for over 10,000 customers worldwide. Using Time Doctor in conjunction with all of the technology stack, saves time, improves productivity, and reduces the need to juggle between multiple applications. Time Doctor is regularly adding new integrations and today integrates with more than 60 third-party apps including the top CRM, Helpdesk, Project Management and Payroll tools.

OneDesk includes automated email templates to assist you in communicating with your users and customers. These email templates are completely customizable – you can edit the existing templates as you see fit, or create entirely new templates to suit your needs. Automations can then be applied to utilize your templates, allowing for a streamlined communication process for your organization.

Many businesses have discovered the benefits of remote and hybrid teams over the last year. With the potential to boost productivity, motivation, and collaboration, it is clear that they are both here to stay. Even after a return to normalcy. For example, Microsoft announced its plans for the future of its hybrid work model last year. And enabled all staff to work up to 50% of their time from home without needing approval.

Wiktor Leo Burnett is one of the largest and most awarded advertising agencies in Slovakia. Part of the five agency, 150-person strong Kreator Group, Wiktor’s staff became increasingly aware that they needed a new solution to make their internal processes more effective and automate work where possible.

The second October 2021 release of OneDesk went live on October 30th 2021 and included the following new features and enhancements.