Teams | Collaboration | Customer Service | Project Management

Messaging

The Importance of Communication in Business

Business communication is a method of sharing information between staff, customers, outside companies, and investors. In fact, effective business communication is crucial for maintaining a successful business. There’s no way a business can function effectively without it. Incorporating steady and reliable communication methods with your workforce, suppliers, shareholders, and of course, your customers is essential.

Support for ESR 5.9 has ended: Upgrade to ESR 5.19 for improved security, performance, mobile app compatibility, and user experience

As of April 15, 2020, Mattermost Extended Support Release (ESR) version 5.9 is no longer supported. If any of your servers are not on ESR 5.19 or later, we highly recommend that you upgrade immediately. With our simple upgrade steps, it takes only a few minutes. Mattermost adopts a monthly tick-tock release cycle, with a new version shipping on the 16th of each month.

How to Pick the Right Team Messaging Platform

It shouldn’t come as a surprise that team messaging platforms are widely popular among employees. Data shows that 71% of employees in the tech industry and 62% of the workforce in international companies rely on these tools. They’re simply more efficient than email; you get instant responses, have an easier time staying productive, and can better foster relationships (the foundation of great collaboration).

A Step-by-Step Guide on How To Use Microsoft Teams

As many teams are now working remotely due to COVID-19, they’ve been forced to use virtual communication tools like Microsoft Teams to collaborate effectively! But how do you go about using Microsoft Teams? After all, while Microsoft Teams is an effective tool, it can be confusing! To help you get a quick start, this article is a step-by-step guide on how to use Microsoft Teams for your video conferencing and communication needs.

DevOps Collaboration for Remote Teams

As many teams scramble to adopt remote work, many DevOps teams are turning to messaging and integrated workflows to collaborate effectively. But how can remote teams use messaging effectively? How can you use messaging in conjunction with other collaboration tools? We’ll show you how you can use a collaboration platform like Mattermost to make the most of popular tools like the Atlassian suite and improve the workflow of your remote teams. We’ll also talk about our experiences as a remote-first company and how our team moves quickly and stays in sync.

9 Best Slack Alternatives for Remote Work

Working remotely has become the new normal in light of the ongoing pandemic. That being said, some people have found themselves struggling to make the transition. Many have already fallen victim to burnout due to the shift in work environments. However, certain software can make collaboration a lot easier. Communication apps like Slack help you stay in touch with your coworkers even when you’re all working from home. Still, not everyone will be compatible with it.

Rocket.Chat Earns Highest-ever Ranking On Capterra's Top 20 Remote Work & Livechat Software!

Last week, the leading software review platform Capterra announced that Rocket.Chat has been named Top 20 in these two categories: Top 5 Most Popular Live Chat Softwares, Top 20 Most Popular Remote Work Softwares. Capterra is a free online service that helps organizations find the best tech solutions to succeed. We are humbled to see our efforts recognized by such a well-known authority for tech platforms!