Teams | Collaboration | Customer Service | Project Management

How To Emotionally Connect With Your Customers

With the ever-changing consumer behaviour and uncertain situations, it is very difficult for today's businesses to function without caring about their customers. But caring is not enough, you need to build an emotional connection with them. Simon Johnson, General Manager, UK & I, Freshworks and CX Rockstar James Dodkins in this LinkedIn live discuss what it takes to emotionally connect with your customers.

Target & Reach Employee's with Simpplr's Multichannel Communications Platform

Traditional intranets fail when they’re only used as destination portals. Instead, intranets need to meet employees where they are. Make your intranet mobile as you are with a branded native mobile app that fits every employees pocket. Get hold of employees immediately with mobile push notifications and SMS messaging that can reach everyone. Deliver communications to all employee touchpoints using a single system. Target and reach employees through newsletters, email digests, mobile, and more.

How to build a Business Model Canvas in Miro

Swedish business theorist Alexander Osterwalder created the Business Model Canvas back in 2008. This framework helps you design and develop your innovative value proposition for your organization, and visualize your business ideas in a graphic and practical format so you can capture what your company is and does. In this video, Fernando Torres from Switch Lab Peru shows how Miro has made it easier than ever to build a Business Model Canvas of your own. An expert in entrepreneurship, agility, and innovation, Fernando leads this session of VMUG.