OneDesk - Getting Started: Teams
OneDesk lets you organize your internal users into Teams, allowing you to share projects with one or more teams of users at once or communicating with a whole team.
OneDesk combines Help Desk & Project Management software into a single application.
OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
Request a free demo and register for a 14-day trial at http://www.onedesk.com