Teams | Collaboration | Customer Service | Project Management

Create a smooth, structured onboarding experience for every new user in Asana. This walkthrough shows you how to set up custom onboarding—from branded welcome screens to team assignments to guided onboarding projects—so employees can get up to speed quickly and confidently. Learn how to configure onboarding steps, preview the experience, and enable your custom flow in the Admin Console. Chapters.

Learn how to use Miro's collaboration and facilitation tools to run more productive workshops and meetings. This tutorial covers four essential features: Bring Everyone to Me, Timer, Voting, and Reactions. In this video, you'll learn how to: Whether you're running a product planning session, design sprint, or team brainstorm, these Miro features help you facilitate like a pro.

Learn how to run a Slack workflow automatically whenever a Salesforce record changes. We’ll walk through setting up the Slack + Salesforce connection, installing the Slack Platform Connector, and building a simple automation that keeps your team in the loop. Automate alongside us in your own sandbox. Class dismissed!

Learn how to adjust your support emails to match your branding.

In this session from the Geckoboard Breakfast event, Lumi Fagbure, Founder of advoCX and former Zendesk Professional Services consultant, shares a practical and very real world look at how AI is reshaping reporting for support teams. Lumi explains why traditional volume reporting is no longer enough and how teams can use AI driven signals to understand what customers want, where processes fall down, and how well automation is working.

Manual timesheets don’t slow you down because they’re hard. They slow you down because they break your focus. Most teams in IT services, agencies, BPOs, and operations face the same problem: This isn’t a “productivity” problem, it’s a visibility problem. What if your time could track itself? That’s what our new Work Intelligence system does. It watches work in the background and builds a full, fair, and clear timesheet for you. No typing. No guessing. No stress.

Jira Plans takes the complexity out of capacity planning, empowering teams to work smarter and achieve more. In this video, Principal Product Manager Irene Ongkowidjaja provides a step-by-step walkthrough of how Jira Plans enables you to visualize team capacity, identify potential bottlenecks, and make informed decisions about resource allocation.

Apploye Manual Time Entry Tutorial | Step-by-Step Guide Forgot to turn on/off the time tracker app? Need to log work hours manually in Apploye? This tutorial will show you exactly how to use the Manual Time Entry feature in Apploye. Whether you need to add missed hours, correct an entry, or track offline work, we’ve got you covered! What You’ll Learn: How to enable & configure manual time entry Step-by-step process for adding manual time Managing & editing manual time logs Best practices for accurate time tracking.

In this webinar, we explored a growing blind spot for modern organisations: how under-used tools silently drain budgets, clog renewals and weaken decision-making. We demonstrated how visibility, not guesswork, turned scattered subscriptions into a clear optimisation plan. The session showed practical steps to find unused licences, reallocate seats, and negotiate vendor terms with evidence-backed usage data.

Workspaces are a new way of accessing information relevant to you, giving you context-first user experience that makes work automatically available in the right business context. Workspaces help individuals and teams work faster and make better decisions by connecting documents, clients, projects, products and processes in clear, context-driven views, as well as allowing user start directly from the context of their role and use case and jump straight to the things that matter the most for their work.