How do you build relationships with customers when face-to-face communication has been replaced by screen-to-screen? Gainsight CEO Nick Mehta and Christina Kosmowski, Slack’s vice president and global head of customer success and services, share actionable advice for meeting customers where they are, even if it’s thousands of miles away.

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Halo Service Solutions is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud. 2019 welcomes the release of the brand new HaloITSM, HaloPSA & Halo Service Desk solutions, which are now the benchmark for speed alongside Halo Service Solutions renowned versatility.

Halo Service Solutions is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud. 2019 welcomes the release of the brand new HaloITSM, HaloPSA & Halo Service Desk solutions, which are now the benchmark for speed alongside Halo Service Solutions renowned versatility.

Halo Service Solutions is a privately owned software company, which provides service desk software that can be installed on premise or in the cloud. 2019 welcomes the release of the brand new HaloITSM, HaloPSA & Halo Service Desk solutions, which are now the benchmark for speed alongside Halo Service Solutions renowned versatility.

Over the last decade, software development teams have shifted from periodic releases to near-continuous releases. In fact, today’s leading DevOps teams are tasked with shipping frequent updates while maintaining a high level of quality.

Teamwork Chat is here to help your team communicate, collaborate and reach new levels of productivity — without losing the human touch.

The Teamwork Beta Mobile App is a lighter and more intuitive app that gives you quick access to the features you need most, while on the go. It’s a completely new (and native) app that we've built from the ground up for both iOS devices and Android.

Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open source installs and hundreds of customer implementations, we have a few lessons to share on interesting DevOps workflows, how incidents can be effectively communicated across distributed teams and what messaging in secure and regulated environments should look like.

Our experience working with hundreds of customers who use Mattermost, an open source messaging workspace, and a distributed team with hundreds of additional contributors all working remotely, has taught us several lessons about communications tools and how to get work done across time zones.