Teams | Collaboration | Customer Service | Project Management

How Essense uses Miro to achieve customer excellence

The team at Essense is constantly looking for new ways to help their clients better serve their customers. With the help of Miro, they’ve created two templates for doing just that. The Amsterdam House and Service Blueprint templates are unique, creative ways to give structure to workshops, events, and conversations around the customer experience. It has certainly justified giving Essense the title of Miro Experts.

How to Find the Ultimate Co-founder

In this VMUG, we partner with Hayden Young from Antler, a global early-stage VC that enables the world's greatest entrepreneurs to find a co-founder, build a team, and create a company that solves world-changing problems. The key elements that make a great co-founder The non-obvious questions to ask a potential co-founder How some of the most successful co-founder relationships were formed.

How conversation design (CxD) is changing the game

Conversation design (CxD) is one of the fastest-growing opportunity areas for UX writers and designers. So what does a conversation designer actually do, and how can you apply your skills to this discipline? In this interactive VMUG, participants acted as the "user" and the presenter. Conversation designer Hillary Black played the bot (think: The Wizard of Oz). See where the conversation went as members of the Miro community interacted with a board.

How to equip remote worker to success

Hiring the best talent from around the world is no longer just an aspiration — it’s a reality. And while teams are looking for ideal candidates, they have to deal with the challenge of giving them the best technological tools to collaborate. Connect remote workers (and keep them connected) Manage payroll Deliver office services in the comfort of their own home Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.

Courier can disrupt user communication -Sendgrid | Mailgun | Airship | Twilio- Centralized messaging

Troy Goode is based in San Francisco, with his family of 3 kids. They are 10, 8 and 2… so they are back in diapers. He finds family life super rewarding, and loves to go outside, to the park, and spend time with his family. His parents had a boat when he was growing up, and they lived in a rural area. He used to sail down (as a spectator, not a sailor) a nearby river in Virginia. As he got older, he missed the simple peace yet required work that came with sailing – so he picked it back up as an adult.