Teams | Collaboration | Customer Service | Project Management

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Slack Virtual Keynote at Enterprise Connect

As business leaders everywhere navigate our new reality of remote work, we’re inspired and humbled by how organizations worldwide are bringing teams together in Slack. We’ve seen companies, universities and nonprofits align around new priorities in a matter of days, or even hours, while maintaining morale.Join Slack CEO and co-founder Stewart Butterfield, Chief Product Officer Tamar Yehoshua and General Manager of Platform Brian Elliott for our Enterprise Connect virtual keynote.

Webinar: Customer success in a pure virtual world | Slack

How do you build relationships with customers when face-to-face communication has been replaced by screen-to-screen? Gainsight CEO Nick Mehta and Christina Kosmowski, Slack’s vice president and global head of customer success and services, share actionable advice for meeting customers where they are, even if it’s thousands of miles away.

Lessons Learned Implementing ChatOps

Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open source installs and hundreds of customer implementations, we have a few lessons to share on interesting DevOps workflows, how incidents can be effectively communicated across distributed teams and what messaging in secure and regulated environments should look like.