Check out 10 features in Basecamp you might not know about – from changing your Basecamp colors to closing comment threads. Kimberly from Basecamp's Customer Success team shares some Basecamp features even power users might not know about! Were any of these tips new to you? Let us know in the comments! Timestamps: Want to understand the basics of working with Basecamp? Our Basecamp Basics playlist will help you get started.

Maranda is a huge proponent of baking in efficiency in the customer service processes and building scalable processes that grow with the team. Join Maranda and Aneta from Netomi to learn about how to build a recession-proof CX strategy for 2023.

Get the latest Jira Work Management updates in our Monthly Minute. Now you can drag and drop unscheduled tasks into the Calendar view and expand or collapse tasks in the List view. Plus, check out the Jira Work Management Chrome extension. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.

This video will walk you through all of We360.ai's main features. We'll also be addressing some of the common questions and concerns about employee monitoring software.

We wanted to introduce you to why we're a different time, scheduling, and payroll company.

From video huddles to rich user profiles, we're reflecting on innovations from the past year that can help you unlock even more productivity.

#rework #customerexperience #customersupport #basecamp #smallbusinesstips #smallbusiness

In this video, we’ll take a first look at an exciting new way to utilize webhooks at Zendesk through User and Organization events. We’ll also walk through setting up a working implementation by building a small Google Apps Script that ingests our Webhook request and populates a Google Sheet with user data.

Basecamp's Card Table feature allows you to visually track work that progresses through stages. It's Basecamp's take on kanban! In this video, Kimberly from Basecamp's Customer Success team walks you through how to use the Card Table tool and shares examples for some use cases.

Modular Slack apps are able to store data within a datastore — right on Slack’s infrastructure. In this video, we will go over how to create your own datastore and interact with it through code, as well as through the Slack CLI.