When you find yourself spread thin across multiple services and client needs, it’s time to ask yourself—is niching down the right choice for your business? Mike & Gaby Grinberg, dual founders of Proofpoint Marketing, join the podcast to talk about finding their niche in the face of the pandemic and how their business has flourished in the aftermath. They discuss the importance of building a strategic narrative around your core business beliefs, and how to use that narrative to drive both growth and client connection.

Appy Hours is an Atlassian Community monthly event where 4 Marketplace Partners go head-to-head for the title of Best App Demo.

Dive into the world of sophisticated diagramming with Miro's seamless integration of open-source tools: draw.io, PlantUML, and Mermaid. This video is designed for professionals and teams who want to enhance their diagramming capabilities, offering comprehensive insights into creating network diagrams, sequence diagrams, class diagrams, and more within Miro's collaborative platform. From straightforward interfaces to intricate designs, we cover the essentials to harness the power of these integrations effortlessly.

👉 How to: Authenticating end users in messaging for the web | Zendesk 🔌 Being able to quickly and accurately identify end users is a key component of delivering effective customer service so in this video, we’ll be taking a look at how we can implement end user authentication in the Zendesk messaging experience.

Learn how to edit Slack messages when mistakes happen.

🤝 For Sherrell Dorsey, personalization and data privacy go hand in hand. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Get the latest Jira Work Management updates in our March Monthly Minute. Import from Jira Software, add new background colors and gradients, and more. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.

Jira Service Management is a modern, end-to-end ITSM solution that’s designed for scale. Watch this overview to learn how it can help you unlock high-velocity teams, empower every team to deliver great service fast, bring visibility, and accelerate the flow of work between development, IT, and business teams.

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⚡️ In this video, we explain customer self-service portals and software, the top benefits, features, and best practices for choosing the right solution for your business.