Teams | Collaboration | Customer Service | Project Management

Gen Z is redefining work expectations, challenging traditional norms, and driving innovation. Learn how businesses can adapt, engage, and thrive with this new generation.

Explore why biometric tracking may not be the answer and discover smarter, privacy-first ways to improve productivity and security with workforce monitoring software.

Zendesk recently launched its brand-new Dashboard Builder, and there’s plenty to get excited about. To help you get the most out of it, we asked Zendesk Expert Jude Kriwald to break it all down. In this post, he covers what’s changed, what’s improved, where there might be challenges, and how to successfully migrate your existing dashboards. Zendesk recently launched a new Dashboard Builder in Explore.

We are excited to announce that Rocket.Chat has officially achieved the AWS Independent Software Vendor Accelerate (ISVA) Certification. The AWS ISV Accelerate Program is a global initiative designed for AWS Partners who offer software solutions that run on or integrate with AWS and are sold through the AWS Marketplace. This achievement enhances our ability to deliver secure, scalable, and innovative communication solutions to organizations around the world.

Running a small business is like trying to get a ship through stormy seas. Deadlines crash in like waves, the budget is as tight as the sails, and your crew looks up to you for guidance to get them through it. It’s tough, but there’s a lifeboat: project management software. No matter how rough the waters get, this tool can help streamline tasks, improve communication, and keep you on track.

By the start of 2024, only 33% of employees were engaged in their work and workplace. That is not a statistic but an alarm for the organizations, showing that it is deep and serious on the systemic business issue. Low employee engagement nurtures low productivity, increased turnover, and therefore increased recruitment drives. Disengaged employees cost companies billions every year in lost productivity.

SharePoint is one of the most widely used intranet solutions on the market, with more than 200 million monthly active users. It’s often the default choice for companies that use Microsoft 365 since SharePoint is included in the suite of products. While it’s bundled with Microsoft 365 and appears cost-effective, that doesn’t mean it’s the best option. Many companies are discovering that a SharePoint intranet doesn’t completely meet their needs.

Compliance management software streamlines the process of complying with industry regulations and internal policies by automating tasks like documentation, monitoring, and reporting. Compliance software helps companies avoid costly fines, reduce risks, and maintain a strong reputation by ensuring they consistently meet regulatory requirements with minimal manual effort. Drowning in regulatory paperwork? You're not alone.

In the labor-intensive or emergency sector, it is always challenging to maintain sustainable operations and employee productivity. Employees in these industries, such as healthcare, law enforcement, and customer service, often feel exhausted while working in 24/7 operations. Businesses in these sectors can utilize flexible shifts to maintain round-the-clock operations and prevent employee burnout. Swing Swift Schedule is the best solution for these industries to boost their operations.

Founder of a fast-growing tech startup recently reached the breaking point. His remote team had doubled in size over the year, but results weren’t keeping pace. Deadlines were slipping, accountability seemed weak, and despite everyone “looking busy,” output was inconsistent. He didn’t need more meetings; he required clarity. And that came when he started tracking the best metrics for remote team productivity that reflected real output.